With more and more calls going to voice mail, why not present the most professional and polished welcome possible to encourage detailed and informative messages that will improve the efficiency of responses.
That’s why it’s important to clearly identify yourself and your company right out of the gate. And while it may be tempting to tack on your phone number, it’s best to leave it out. Restating your number takes up valuable time, and the idea here is to provide all the information your customers need—and nothing they don’t. Keep voicemail greeting up to date. Many voicemail greetings take the generic approach of stating the person reached, the company name, and a statement about being away from the desk or unable to answer. The problem here is the fact that your callers already know this.
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Marketing Messages (617) 527-3023 [email protected] Page 4 Closed or After Hours . Thank you for calling XYZ Insurance. You’ve reached us outside our normal business hours, which are from 8:30 am to 5:00 pm Monday through Friday. You may leave a message for a specific staff
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
Hello, you have reached the firm of real estate agent X. I am currently in a meeting with a client, but I will get back to you as soon as possible. Kindly leave your name, your reason for calling and your contact number so that I can get back to you at the earliest. If there is any kind of urgency, you can get in touch with me at Y number.
5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
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It would help if you conveyed as brief as possible any information or menu options you would like to give callers. Your message might include instructions for callers on how to bypass it in the future. 7 Best Business Voicemail Greetings that prospects and customers are also busy. There may be one greeting you want to use during business hours. Another greeting for after-hours. Each greeting might convey information specific to the period. Sometimes callers wish to details about your business hours, whereabouts, or other pertinent information.
27. Hi, It’s [your name] of [your company]. I’m in a meeting at the moment. Please leave your message and contact information, and I will get back to you within [realistic timeframe]. Thank you for calling.
9. Howdy, right here’s [your name], [your job title] at [your company]. I’m at this time away from my desk, but please toddle away a message with your title, quantity, and explanation for calling so I will receive aid to you in a timely plot.
Commercial voicemail greetings are at chance of fluctuate by firm. Hold in mind these specifics to carry out a talented voicemail greeting that works to your desires.
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34. Hey, this is [your name]. I’m sorry for not picking your call right now. Please leave your name, number and a brief message, and I will get back to you at the earliest opportunity. You can also reach me via email at [email address] and I will reply to you shortly.
8. Hello, you’ve reached [your name], [your job title] at [your company]. I’m sorry for missing your call, but if you leave a message that includes your name and contact information, I’ll get in touch as soon as I can.
The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.