5. Any specialties you have. Do you sell a lot of commercial properties? Maybe you match clients with the vacation home of their dreams? Use your voicemail to showcase a specialty and market yourself.
“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
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Whether you need a few prompts in English or multilingual prompts for an elaborate multilingual IVR system, Holdcom has the experience to help your organization make a sound impression.
Visual voicemail on a Skype for Business desktop phone, Skype for Business app, or the Lync client for Mac.
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A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or a special message during a holiday.
People may not want to give information about who lives in their home to unknown callers for a variety of reasons. This information may be used by telemarketers who could then ask for you by name when they call again, scammers who might do the same, or people who are not interested in your welfare. Women living alone for instance may use the “we” instead of “I” to suggest more people living in a house, and can even opt for using the machine generated message or computer generated “male voice” instead of their own voice to increase their security at home. For personal security reasons, you might want to avoid indication of children in the home, too, and you certainly shouldn’t mention that you’re on vacation.
Another function of the web portal is access to file management. Users can click a few menu items to download any message they like.
“Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”
Please note that if you record an unavailable greeting, it will be used instead of the default message with your name recording.
Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message.
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Sometimes it’s difficult to remember that customers don’t have the knowledge and expertise you and your colleagues have regarding your business. Again, the main idea behind a business voicemail greeting is to offer a clear, actionable message. If you’re using technical terms that make sense only to you and your colleagues, you’re going to alienate the customer rather than encourage him/her to leave a message.
Hello, you have reached the firm of real estate agent X. I am currently in a meeting with a client, but I will get back to you as soon as possible. Kindly leave your name, your reason for calling and your contact number so that I can get back to you at the earliest. If there is any kind of urgency, you can get in touch with me at Y number.
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What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.