The fastest and easiest way to program and record the automated attendant feature of your phone system is to write a script on a word processing program. Select a person to record the script who has a friendly voice, someone who can speak without stuttering or hesitating and can pronounce and annunciate each word and name clearly.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
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Once you identify your pain points, you’ll find it much easier to identify what instructions need to be present in your voicemail greetings. We hinted towards these before, so let’s just break down another example. If you want your customers to leave a voicemail, but you also want them to visit your website for additional help regarding their issue, give them a clear call to action, like a website address they can easily write down while they listen to your message.
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19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”
It’s more important that your callers feel like they can ask you for help on a subject they don’t know too well. A really easy way of simplifying your greetings is by using smaller words. Imagine yourself explaining what you want to a three-year-old. Your customers aren’t stupid, but they’re not going to always be familiar with typical business jargon. Make sure you’re adjusting your greetings to accommodate for the lack of familiarity, unnecessary details, and technical information.
A professional voicemail greeting should be no longer than 60 seconds. List the important information we've discussed above, provide alternative methods of communication and close with a thank you.
A special high five to Margot Howard for her outstanding research and contributions to this article. We love working with and supporting like-minded entrepreneurs who are passionate about business success strategies. Thank you Margot! ❤️
What converse would you resolve to raise when speaking with prospects? This also can be skilled, casual, or even droll.
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When unable to answer the phone, a voicemail message can be important. Below are examples of what to say in a voicemail message. Whether recording the message for a personal phone …
If you do not want to use your voicemail and would like to turn it off, please contact us to remove the service from your number. At this time, there is no self-service option for turning off voicemail.
Whether you need a few prompts in English or multilingual prompts for an elaborate multilingual IVR system, Holdcom has the experience to help your organization make a sound impression.
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
Tips for engaging callers with professional voicemail greetings. 1. Keep professional voicemail greetings brief but useful. Convey whatever information or menu options you want to give callers as succinctly as possible. You might also consider telling callers at the end of …
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