(855) 976-7457Considerations for a quality, professional voicemail greeting. When creating a voicemail script for your business, there are several points to consider. First, think about your brand’s image and voice. You want the voicemail message to represent your brand well and put its best foot forward.
How much attention do you pay to the greeting when transferred to voicemail? Often times, small business voicemail messages are outdated or so generic that listeners tune out until they hear the beep. You can change the impression that your voicemail recording leaves on your callers by following these steps:
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(855) 976-7457The importance of voicemail messages for your business. Voicemail is often the first point of contact a new customer has with your business. In the case of a cold call, it may even be the first impression your business leaves a customer—and a bad first impression is …
“Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information. Oh, and here’s my motivational quote of the day: [read quote].”
For example, some companies may give each employee their personal phone number and voice mail, which means you should make your message more personal and individual. However, some organizations only have one phone number and an …
Open office hoursOffer options for reaching you immediately (alternative contact info)Include an extension number if they won’t be able to reach you for sometimeAllow them to skip the message if they’ve heard it before. Sometimes, your dialers can go berserk and send the same message several times, you know. Don’t Obviate Scripts
An auto-attendant message is the first interaction your customers or potential customers will have when they call. With today’s robus phone systems, don’t miss the opportunity to maximize caller interaction. With a well-produced phone menu, you can demonstrate your organization’s proficiency, reduce call wait times and reduce the amount of time spent routing callers. Route callers to the correct extension Prevent misrouted calls and reduce caller frustration Free up operators and agents to perform more productive tasks Conveniently route multilingual callers to an appropriate agent or telephone interpreting service Impress callers and reinforce company reputation with a voice that represents your brand
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As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
Greetings can make or break an interaction with current and future customers. Especially when they’re encountered after work hours, voicemail messages can define how an individual will speak to a customer in need.
A warm greeting.Your name, the name of your company and department name.Make an apology for being unable to take the call.Ask the caller to leave a message.Let the caller know when to expect a return call.Any person who the caller can contact for any assistance.Avoid having a long greeting message and giving a lot of information.Keep your voice message short, which is not longer than 20-25 seconds.Some Voicemail Greetings
Here’s a generic business voicemail greeting example: “Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.” The above greeting is a professional voicemail script used by many growing and established businesses.
3. Howdy, right here’s [your name]. I’m sorry I’ve omitted your name. Whilst you allow your title, quantity, and explanation for calling, I’ll receive aid to you as promptly as that you just can be ready to assume.
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Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
10. “Hey, this is [your name] at [X company]. Right now, I’m on vacation and won’t be back in the office until [month]! Please leave me your name, phone number, and the reason you are calling and I will get back to you then. If it’s urgent, you can email details at [company email] and one of our team members will reach out to you. Have a great day.” Yes, we all need a break from time to time. Let your caller know you’ll be back and ready to meet their needs after you’re back from vacation.Voicemail greetings for the customer service phone number
A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.