Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
For Platinum and Maintenance Contracted clients, please use your normal contact numbers and process to contact us throughout the holiday period. (Your SLAs continue through the break)
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8.) Добро пожаловать в отдел обслуживания «Вася Пупкин и Ко». К сожалению, на данный момент все линии заняты. Пожалуйста, оставьте сообщение после сигнала, укажите свое имя и номер телефона. Мы вам перезвоним как можно скорее. Мы желаем вам хорошего дня.
9 scripts for holiday voicemail greetings. Below we have listed several ideas for great voicemail messages, depending on your company’s needs. 1. Happy [X holiday]! You’ve reached [ company’s name]. We are closed from [X date] till [X date] for the celebration of [X holiday]. On [X …
“Hi. Thanks for calling (name of your business). All our sales reps are busy with other customers and will return your call as soon as possible. If you want to check the status of your order or for pricing information, you can visit our website at (website address) or leave your name and contact number after the tone. To return to the main menu, please press (number to the main menu). Thanks for your patience.”
Hey, who’s this? I’d actually pick up, but my phone is staring at me. OMG! I just saw it wink!
7. Explain when you expect to return calls. This is crucial. Instead of telling clients that you'll return their call when you have time, tell them when you return calls.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number].
Hello, it’s obvious you have bad timing, because nobody is home. Please leave your name, telephone number, and a brief message in a voice similar to mine, and your call will be returned as soon as humanly possible.
11.) Benvenuti alla John Doe, purtroppo ci avete chiamato fuori dall’orario di lavoro oppure non possiamo rispondere alla vostra chiamata al momento. Se volete lasciarci un messaggio, si prega di inviare una e-mail a: [email protected] – Vi contatteremo al più presto possibile. Per ulteriori informazioni su di noi, si prega di visitare il nostro sito web: www.johndoe.de. Grazie per la vostra chiamata.
Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
Website: https://www.thebalancesmb.com/professional-automated-attendant-scripts-2533702
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Oh lord…is it you…again? Well, if you must, leave a name and number after the beep. I’ll try to return the call, if I can stand it, that is.
A business’ voicemail greeting is often the first point of contact with a business’ customers. Getting this greeting right can make a business sound professional and trustworthy. A badly-done greeting, on the other hand, can confuse and infuriate customers over the phone.
Website: https://www.thebalancesmb.com/professional-automated-attendant-scripts-2533702
38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.