9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
For more information on the Horizon phone system please watch our previous videos:
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Before any business can create clear, easy to hear (and understand) recorded audio messages, they need the right recording equipment. Many businesses try to get by with using audio recorded on a standard recording device.
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In today’s digital age, there’s no denying that many business communications are first made over the phone before both parties even get to meet face-to-face. It’s also safe to say that a significant first impression about your business can already be deduced even with something as simple as your voicemail. Because of the pressing effect it has on your business, you have to do all that you can to keep your record good and positive. Otherwise, an ill-made and rushed voicemail could result in a low rate of returned calls.
Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
8. The Professional Script. Some prospects need you to sound professional. All they want is a straightforward solution to their pain points.
6.) Herzliche Willkommen bei der Mustermann GmbH, aufgrund von Wartungsarbeiten können wir Ihren Anruf leider im Moment nicht persönlich entgegennehmen.Sie können uns aber gerne eine Email an [email protected] schreiben, diese wird durch unser Service-Personal schnellst möglich beantwortet.bitte entschuldigen Sie die vorübergehende Einschränkung! Vielen Dank für Ihr Verständnis
5. Holiday Voicemail Greetings. Happy [X holiday]! You've reached [your name] at [X company]. I am currently out of the office, but please leave me your name, phone number, and the reason you are calling, and I’ll return your call after the holidays.
All that being said, as voicemail is still thing, and carriers do offer it with every account, iPhones support voicemail. Here’s what you need to know if you want to set it up.
2) Always mention the name of your business in the voicemail, and if the greeting is for a desk extension, be sure to state who the caller has reached.
Written by Aja Frost @ajavuu
After you recognize yours and your customer’s pain points, it will be much easier for you to classify what instructions that you need to mention in your business voicemail greetings. Modifying your calls to action will help to make a big difference in eliminating pain points and enhancing the customer experience.
A voicemail greeting is a easy message that performs sooner than callers toddle away a message. It might in point of fact maybe maybe well also play either if you don’t answer or in case your phone is off. A skilled greeting could well maybe well also advantage folks to head away messages, which in turn makes it more straightforward so that you just can receive aid in contact. Keeping that conversation inaugurate and ambiance pleasurable could well maybe well also outcome in better trade relationships. It additionally helps you place forth a talented image to your trade.
You'll see that this template incorporates each of the 7 elements listed above. As a bonus, it also gives callers another bit of information: What Sally needs to know from them in order to call back. In this case, it's a message with their name and telephone number. Tags: real estate, script samples, greetings Halloo Blog Small Business Marketing and Communications Technology Search Main menu
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.