Go Welcome MyGrande Account My Internet My TiVo My TV My Phone All Guides Residential Service Contact Us Residential Welcome Guide Residential Service Call Now! 1-866-247-2633 Support Feeding America Contact Us Support Feeding America Call Now! 1-866-247-2633 First Time Voicemail Set-up Setting up voice mail for the first time must be done from your Grande line. Press *86 and follow the entrance tutorial. The tutorial states: “Welcome to Subscriber services. First, I would like to walk you through some things we need to do to set up your account.” You'll have to: (1) Change your pin and (2) Record your name. Set up a greeting that will be played to your callers.
* Please enable YouMail under Call Blocking extension to block calls. (iOS Settings > Phone > Call Blocking & Identification)
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Consider your voicemail and text message as one of the many ways you brand your business. It is a method of communication that should be as professional and engaging as you are in person. We cannot always get to our phone in time to answer personally, so whether it is your own phone’s greeting or you are leaving one, make sure your message
We’ve mentioned the significance of relaying a simple, easy-to-understand message in your business voicemail greetings, but we need to talk about word choice now. Pay close attention to your word choice in your business voicemail greetings. Certain words trigger certain actions before a person realizes what you actually meant. Here’s a specific example of how word choice can lead to confusion between a client and accountant:
(Kazoo band playing "Thus Spake Zarathustra") Thinking you were making an ordinary phone call, you have instead reached... (TA-DAAAAA!) the ANSWERING MACHINE! Leave your name and number, and we will get back to you as soon as we can. Steve: You fool, I know it's... Wait... Matt... What are you doing with that frying pan? (BONK... THUD) Hi there. This is Joe speaking. I'm home right now, and in a moment, I'll have a decision to make. Leave your name and number and I'll be thinking about it... Bob here. I'm home right now, I'm just screening my calls. So start talking and if you're someone I want to speak with I'll pick up the phone. Otherwise, well, what can I say? (Fun to leave on a friend's machine when he's away... Sounds of raptuous sex) Hi. Mike can't come to the phone right now because he's having sex. If you leave your name and number, he'll get back with you in juuust a second. (Male groan; female voice) That's it?You're in Big Trouble Hello! I'm on a four state killing spree! WATTA YA WANT? (Voice 2) These are the messages of Chad's answering machine. Its two semester mission: To seek out your name and your telephone number. At the sound of the... This is 234-3249, and no, it's not Pete's Pizzeria. It's not the Credit Union either, and no one named Pam lives here. You can leave a message though. Hi. Do you ever feel, like, your head is full of sand, not your regular loose sand mind you, but compacted sand, and there were like, I dunno, bugs or something jumping up and down on the compacted sand? Well, sometimes I do. Bye. Bullwinkle: Hey, Rocky, somebody called while we weren't home. Watch me pull their message out of this machine! Bullwinkle: Nuthin' up my sleeve... PRESTO! (Sound of vicious dog barking, stops abruptly.) Rocky: Here's a chance for you to REALLY leave your message. (A friend was at a mutual friend's sister's house, and when she went out for beer, he changed her answering machine message. In a loud, deep, gravelly, horror-film voice he recorded) Hi, this is Kathy. I'm not myself right now. If you leave your name and number, I'll get back to you when I'm feeling better.Farewell These words are lovely dark and deep
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
Once you finish your voicemail message, you can end on a note of gratitude and express thanks or that you realize the recipient of the message us busy, so you’d appreciate a return call. Whichever way you choose, make certain that the tone of your message is upbeat. A business voicemail greeting sees each call as their chance to engage with their clients or vendors. Hello, you’ve reached the office of Lydecker and Lydecker. We are currently unavailable to answer your call. However, your call is important to us, so please leave your name, phone number or email address, and a brief message and we’ll get back to you as soon as possible. Thank you for your interest in Lydecker and Lydecker Law Offices. Professional tone Provide the caller with specific information Request the caller to leave specific information Extend gratitude for their call Professional Voicemail Greetings
44. Hello, you’ve reached [X department] at [X company]. Our team is currently out of the office, but we’ll be happy to assist you when we return. Leave a quick message that includes a callback number and a team member will reach out within one business day.
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The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”
For more information on the Horizon phone system please watch our previous videos:
No one wants to sit and listen to someone talking drone and monotone on a voicemail greeting. Remember to keep it upbeat and avoid sounding like a robot!
4. “Thanks for calling [your company]. We’re looking forward to speaking with you. Let us call you back as soon as we are available by leaving your name, contact information and the reason for your call. Have a great day.” A simple, concise, and, of course, friendly voicemail greeting for your main business line.
“Hi, this is [name]. I’m either on another call or am away from my desk. Please leave your name, contact details, number and your reason for reaching out and I will get back to you as soon as possible. Thank you for calling.”
Creating a voicemail greeting might not be fun, but with the scripts I’ve shared, you should have an easier time. No need to practice time and time again — simply plug in your name, company title, and other details, then read it out loud to your phone’s voicemail greeting recorder. With a professional greeting, you’ll continue nurturing prospects even if you don’t pick up the phone.
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8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”