Scripts to be altered to fit your practice’s needs: Solo Wellness Practice: “Hello. You’ve reached Molly Hill, Licensed Massage Therapist with Healing Touch. I am currently unavailable to take your call, so please state your name, phone number, and a detailed message after the beep and I will get back with you within two business days”
Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.
.
Thank you for calling the XYZ corporation. Please listen carefully to the following menu options, as our menu has recently changed. For new customers, press 1. For existing customers placing a new order, press 2. For product support, press 3. For accounts receivable, press 4. For accounts payable, press 5. To hear contact information and directions to our main facility, press 6. To dial by name, press 7. Press 0 if you wish to reach an operator.
47. Hi, this is [name], [company]’s [job title]. I’m happy to help you with [task], but I’m currently away from my phone. Leave a quick message and I’ll return your call as soon as I can. Thanks!
To change the number of times your phone rings before voicemail answers, please contact us and a representative will set your ring cycle.
Responding to voicemails is time-consuming. Fortunately, with the right greeting, you might be able to save yourself some hassle. If you don’t have an auto attendant, you can give callers the information they are looking for with your voicemail greeting. Of course, this means that your greeting may be a little lengthy, but that can work in your favor as callers will only stay on the line to leave a message if they still need assistance.
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The voicemail features and business voice system integrations listed above this section pertain largely to hosted setups – otherwise called cloud-based or voice-over-IP (VoIP) phone services.
Hi there! You’ve reached [LinkedPhone – Where Freedom Rings!] We’re away at the moment but please leave your name, number, and let us know how we can help you. We’ll make sure the right team gets back to you within [the next 24 hours]. We appreciate your call. Thank you.
Press the Program ButtonScroll to Phone Setup and press Enter (it’s the center navigation button)Scroll up to VoiceMail Setup and press EnterScroll up or down to access individual settings
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
Majority of businesses today will have some sort of an IVR system in place to direct callers to the department they need to reach. Unfortunately, a common issue we face is that menus don’t align with what you’re looking for or they don’t align with the current business strategy. How many times have you sat through a menu waiting for the right number to press only to realize you absolutely need to speak to an agent?
Here, the ophthalmologist is not in a position to receive a call. However, he/she makes sure the patient’s need is addressed.
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Generic Greeting "This is (name) from (company). I have left the office for the day. Please leave me a message and I will return your call as soon as possible." Virtual Office Greetings Sample “Business Hours” Greeting Script: Thank you for calling XYZ Company.
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.