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A single, professional voice across all your IVR and ACD solutions and platforms, reflects on your brand, culture and the quality of your organization.
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To copy this message to another person, press 6. (Messages can only be copied to voicemail boxes on the Nsight and Cellcom network).
For many, a voicemail greeting is the first impression a customer gets for a business. You need to make sure your company’s message matches your company’s image, so putting some thought and effort into your voicemail greeting is imperative. Wondering what it takes to come up with a proper business voicemail greeting? Here are 8 keys to creating the perfect voicemail recording. Click To Tweet
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12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
Check for outages and troubleshoot problems with your home phone or internet service.
Tips and 10 scripts for professional voicemail greetings. Discover the best practices and ready-to-use examples for recording a business phone greeting by a professional voice artist. Often your voicemail message is the first point of contact with potential business clients so it should be worth listening to.
23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.
14. “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
Visual Voicemail is supported by most modern iPhones. However, the carriers themselves also have to support Visual Voicemail. Most major carriers do, but you’ll want to check with your carrier specifically to see if the feature is supported.
10. Humorous. Business greetings often sound serious. Adding in a touch of humor can lighten up your consumer’s mood and personalize your connection. You may use a funny greeting like
Navigate to your Phone app located at the bottom of your iPhone home screen. Tap-open the Phone app. Once you have done that, you will see a voicemail logo the bottom right corner of the window that has opened, select that voicemail icon. That action will open the visual voicemail interface. At first, all you will see is a blank screen with a
1. Thank Them or Apologize. The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called.
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If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
Crafting the perfect voicemail greeting is not as easy as it may seem at first glance, depending on the type of greeting: Business, funny, professional, formal, and informal, you need. Below, we’ve included some tips in creating the perfect voicemail greeting. Go over them, then when you complete your final voicemail script, revisit these tips again to make certain you’ve covered all the bases.