Your listeners may not be able to see your happy and friendly face, but they’ll hear the cheeriness in your voice. This makes a significant impact in creating rapport with your listeners. Sounding professional in your business voicemails should never be at the expense of being friendly. After all, no one would ever want to listen to someone on the phone who sounds rushed or is dry and grumpy.
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
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The voicemail message can be anywhere between 10- 25 seconds. Keep it as short as you can because the prospects need to hear the vital details in it.
A Ring Groups or Hunt Groups feature lets calls ring multiple people inside a group. The GIF shown here demonstrates how calls can ring one user before ringing a different user in the same group.
***NOTE: These the above is the common way of updating messages, however Avaya phone systems can be heavily customised so these may not work for you. If you don’t know your access code or get stuck, please Call us on 1300 889 792 and press 1 for support.***
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“Hi, you’ve called [name] at [XYZ company]. I’m currently busy [hiking through a rainforest, exploring China, climbing Mount Peru etc.] and so I can’t take your call right now. I won’t be back in the office until [date] and I look forward to hearing from you then.
The number you have xxx-xxxx (your number) has been changed, the new number is xxx-xxxx (again, your number). CULATA!
1. The Lever. A lever is a bit of information that shows you know what you’re talking about and how to leave a message in a way that convinces them this isn’t a cold call.
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
People who use answering machines often are quite concerned about calls that they receive when they are not able to answer their phones. For this reason, the best answering machine often is one that is durable and reliable. If you have an answering machine that is not recording all messages, you might not find out until this flaw already has caused problems for you. Read consumer reviews in magazines and websites. Stay away from models that have mixed or negative reviews.
18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
Website: https://smith.ai/blog/28-business-voicemail-greetings-for-main-office-and-personal-numbers-formal-informal-modern-and-just-hilarious
I love my job because [XYZ company] is the best place to work at. Please leave your full name, contact info, number and other details and I’ll call back within 24 hours! Thanks a bunch.”
4. Tell Them What You Want. If you run a busy business, you may find yourself often in a hurry. This makes long, drawn-out voicemails a nuisance. Avoid them with a greeting like
Hi, you’ve called [your name] at [X company]. I am currently out of the office, but please leave your name, phone number, and a brief message, …