The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
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Elements of a Good Business Voicemail Greeting. Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.
You may also have the option to record a message and then upload it to your voicemail system.
Hi, this is Tom, the sales manager at Orlando Powersports. I’m either busy assisting customers, getting ready for our End of Season Sale, featuring deep discounts on our huge selection of power sports equipment and gear or if I’m really lucky, I’m out riding the latest CAN-AM DS 250! Leave a message, and I will call you back as soon as possible. Thanks for calling!
Imagine having a very loud moaning sound as your voicemail and you wake up with a missed call from Mom
3. Alternative Contact Information. This might be a secondary phone number, email address, mailing address, website, or anything else you can think of. Including alternative contact information makes you look approachable and interested.
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You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
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Considerations for a quality, professional voicemail greeting. When creating a voicemail script for your business, there are several points to consider. First, think about your brand’s image and voice. You want the voicemail message to represent your brand well and put its best foot forward.
6. Don’t Overthink, Just Keep it Short and Relevant. The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting.
iPhone:Go to the Phone app, then tap the Voicemail tab. Tap Set Up Now.Create a voicemail password, then tap Done.Enter your password again to confirm it, then tap Done. Select Custom or Default. If you choose Custom, you can record a new greeting.Tap Done to save your greeting.Android:From a Home screen navigate to Phone icon > Menu icon > Settings.
System users set up and adjust their own voice mail greetings and other settings.
24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"