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Ideally, a business should have a complete set of messages for every phase of their call flow from beginning to end. While voicemail greetings are an important part of the phone system, there need to be recordings for everything leading up to the voicemail as well (assuming there are other steps in the call flow).
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It is important that you monitor your performance indicators for you to check if the slightest of changes can bring a difference to how many voicemails are received.
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Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
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Auto-attendant Script for After-hours Calls. Most business phone systems let you set working hours. If a call happens outside normal business hours, you can create a specific auto-attendant that’ll handle those calls with an alternative greeting message and menu options.
37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.
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2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow. If it's not urgent, leave me a message with your name and number. Have a great day."
Speaking slowly also gives the listener on the line the opportunity to write down your message. Remember that people write slower than they talk. If you don’t speak clearly and slowly enough, your target listeners won’t be able to catch up, or they may even write the wrong information, making your message ineffective.
Many digital answering machines provide a timestamp for the messages you receive. When a caller leaves a message, the machine takes note of the time and date. During playback, an automated voice tells you exactly when the call occurred.
3. Business Voicemail Greetings. Hello, you've reached the Sales Department at [X company]. We can't take your call right now, but please leave your name, contact information, and the reason for reaching out, and one of our team members will be in touch within 24 hours.
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
To set up your voicemail, press #55 or *68 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
2. Name of your brokerage. Where do you work? Who are you associated with? In addition to including your name, you should also use your brokerage as part of your personal branding.