This is a great resource to learn how to set up my own voicemail. Thank you very much, Annemarie.
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
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Consider the following as you evaluate your voicemail efforts: Role-play your voicemail scripts so you sound like you’re making your 20th call, not your 1st. Ask your friends and colleagues for honest feedback on your voicemail scripts. Continually review what’s working and what isn’t -- there’s always room for improvement.
Formal Voicemail Greetings. A formal voicemail greeting is one with a professional tone. It could be for a business or for personal reasons. Formal voicemail greetings are designed to impart a sense of authenticity. They leave the caller with a sense of trust in your abilities, whatever they may be. Good …
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1.) Welcome to John Doe. Unfortunately, there is no one in the office right now or your are calling outside of business hours. Please leave a message or send an email to [email protected]. Many thanks for your call.
Due to the COVID-19 pandemic, I am currently operating remotely and am not checking this voicemail. Please email me at [insert your email address].
check words for the English /oʊ/ vowel. Many non-native speakers make this more like a single vowel and it’s a double vowel so it should have /o/ and /ʊ/ smoothly joined together. Check it in the word ‘phone’ . Another double vowel to look out for in your Voicemail Greeting example is the diphthong vowel /eɪ/. This vowel is in words like ‘wait’ and ‘able’. Many people use the word ‘can’t’ in their Voicemail greeting example. This can be a trap for non-native English speakers. That’s why we chose ‘unable’ instead! Watch out for the word ‘can’t’! In American English and British English the vowel in ‘can’t’ is pronounced with the vowel /æ/ like in ‘pat’ – /kænt/.
Keep in mind that to enjoy the full benefits of your professional greeting system, you must routinely check and delete messages. If your voicemail fills up, you won’t be able to receive new messages, meaning your customers will become frustrated.
If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it. If you're away from your office, check your voicemail remotely to keep up with incoming messages if necessary. Or get voicemail to email capabilities set up on your phone system. Thank you for calling Merlow Plumbing. We are closed for Christmas from December 24th, 2015, until January 2nd, 2016. Our normal business hours are Monday through Thursday, 8 am - 6 pm. Please leave your message after the tone. Have a happy holiday, and we look forward to seeing you in the New Year. 5. Emergency Situation Voicemail Greeting
If your company is using a cloud-based VoIP service like Nextiva, Ring Central or 8x8, let me know when you send your script so I can create the correct audio file to use.
Home | Directory | News | Newsgroups | Tools | Resources | Glossary | Site Map Featuring Voice Mail Information, News, and Resources Voice Mail Services | Voice Mail Systems | Voice Mail Related | Free Voicemail Sample Greetings Sample Voice Mail Greetings A Word About Recording Your Greetings Your voicemail greeting is very important as it can be the first contact people have with you or your company. Your greeting should let the caller know who they have reached, what your status is (out of the office, in the office but in meetings, etc), when the caller can expect to receive a call back, and instructions on what to do if the call is urgent. If you have set up a personal operator, you can direct your callers who need to speak to someone immediately, to "Press 0" to be connected to one of your assistants or colleagues. Another way to make sure that your callers are informed while you are out of the office is to use a Temporary Absence Greeting. For example, if you are going to be out of town on vacation for a week, you can record a Temporary Absence Greeting informing callers that you will be unable to return their call until you return from vacation. Write down your greetings before you start. It is easier to read from the page than to try and ad lib. Here are a few sample voice mail greetings to get you started: Normal Greeting (Without pager notification) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks." "Hi, this is (name). I�m sorry I cannot take your call right now. Please leave a detailed message at the tone along with your name and telephone number. I �ll return your call as soon as I return. Thank you." "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and your message, and I will contact you as soon as possible. If this message is urgent, press 3 to have me paged. Thanks." Normal Greeting (With Live Connect) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and your message, and I will contact you as soon as possible. If this is urgent and you need to speak with me immediately, please press 1 to have the voice mail locate me. Thanks." "This is (name) of (company). I'm currently on my line and unable to take your call. Please leave your name, phone number, and your message, and I will contact you as soon as possible. Thanks." "Hello, you have reached the office of (name) . I�m presently on another call and am unable to speak with you personally. If you will leave your name and telephone number, I will return your call. Thank you. "This is (name) of (company). I'm currently away from my desk and unable to take your call. Please leave your name, phone number, and your message, and I will contact you as soon as I return. Thanks." "Hello, you have reached the office of (name) . I�m presently out of the office or away from my desk. If you will leave your name and telephone number I will return your call as soon as I return. Thank you. "Thanks for calling, this is (name). Today is Friday and I am working from our corporate office. Should you need to reach me immediately, please call (123) 456-7899. Otherwise, please leave me a message and I�ll return your call as soon as possible." "Hello, this is (name). I�m unable to answer your telephone call. I am out of the office from (day) to (day) and will not be checking my voice mail. If you require assistance in my absence please contact (name2) at extension (ext. #). Thank you. "This is (name) from (company). I have left the office for the day. Please leave me a message and I will return your call as soon as possible." Sample �Business Hours� Greeting Script: Thank you for calling XYZ Company. If you know the extension number of the person you are trying to reach, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 8 to access our fax on-demand system. Press 9 for a company directory, or press 0 for the operator. Sample �After Hours� Greeting Script: Thank you for calling XYZ Company. We are currently unavailable to take your call. Our business hours are nine to five, Monday through Friday. If you know the extension number of the person you are trying to leave a message for, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 9 for a company directory, or hold to leave a message for the operator. If this is an emergency, please enter 911 now to be connected with the after-hours support personnel. More info Copyright © 2012 Everyvoicemail.com ~ 5089 Bristol Industrial Way, Ste C ~ Buford, GA 30518 ~ 678.318.1300
“Hi, you’ve reached three-time fantasy football champion (insert your name) at (insert your company name). Please leave your name, number, and a fun fact about yourself, and I’ll return your call as soon as possible.”
Why your business voicemail greeting matters A good first impression goes a long way, and a voicemail greeting is the first impression to your business. An expertly crafted voicemail script lets your clients know you’re dependable, capable, and confident. An unprofessional voicemail script, on the other hand, can do the exact opposite.
Order online 24/7. Select a voice actor, enter a script, we’ll record and deliver your phone greetings.
When setting voicemail for a busy day, remember to: Always begin with an introduction. Start with your full name followed by the official name of your salon. This assures your customers that they have dialled the right phone number. If you have more than one salon, specify which one they reached (“It is Day Spa Dahlia on Green Lane, 17” ).
“Hi, you’ve reached [your name] at [your company]. I’m unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,’ ‘hire the best and brightest engineers,’ ‘convert 40% more customers.’] Leave your name and number, and we’ll discuss how your company can see similar results.” “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and reason you’d like to chat, and I’ll get to back to you ASAP.” “Hi, you’ve reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I’ll be in touch by EOD tomorrow. If it’s not urgent, leave me a message with your name and number. Have a great day.” “Hey, this is [your name]. If you’re calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I’ll call you back within [one, two, three] business day[s].” “Hello, you’ve reached [name] at company. I’m unable to come to the phone right now. Leave your name and number, and I’ll return your call as soon as I’m free. Thank you.”