#3 “Hey this is Bryan, I’d tell you what to do at the beep, but I’m pretty sure you already know what to do. So yeah, just do it.”
-Hey! Sorry I missed your call. If you’re a telemarketer, then I’m definitely not sorry. If you’re not a telemarketer, then I’ll return your call as soon as possible.
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Early in my career, office phones had to be answered by a live person or risk missing a phone call and losing a potential customer.
Please leave your full name, contact details and reason for calling and I will call you back as soon as I’m back. Thanks for calling!”
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Do me a favor when you get this message and please give me call a back at (your number). That number again is area code (your number). I look forward speaking with you.”
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OpenPhone is a modern business phone service app for startups, small businesses, and individuals. OpenPhone separates your professional and personal communications and enables you to personalize your number to reflect your own brand. Use your business number directly from your existing cell phone!
You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options: To speak with the operator, press 0. For customer support, press 1. For troubleshooting questions, press 2. For accounting questions, press 3. For a list of our staff members, press 4. To leave us a message, press 5. To repeat these options, press 6. After-Hours Greetings
Hi, thank you for calling {insert company name}. If you know the extension of the department or person you’re trying to reach, you can dial it at any time. To speak to someone in sales, press 1. For customer support, press 2. For accounting, press 3. For our address and business hours, press 4. Or if you’d like to speak to reception, press 0. You may press 9 to repeat the following options. 2. For Bilingual callers.
If your auto-attendant starts with the main menu of options, it needs to be clear and have the option to speak with a human-being if the question isn’t answered by the list of options. Try something like this:
If you’re rarely in the office and don’t use a mobile cell phone app to receive calls, be sure to provide alternatives so that customers can still receive the support they need.
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7.) Bienvenido/a a John Doe DE, su especialista en muestras de productos. Si desea realizar un pedido, por favor, utilice el proceso de gestión de pedidos a través de nuestra tienda online www.johndoe.de. Esperamos su pedido. Para cualquier otra consulta, por favor, contacte con nuestro departamento de atención al cliente por correo electrónico [email protected]. Le contestaremos lo antes posible. Gracias por su llamada.
Avoiding extraneous detail in your voicemail greeting is essential for saving your caller from unnecessary information. It shows callers that you value their time and keeps your professional priorities in check. Consider the following examples: Hi, how are you today? Thank you for calling. You have reached the voicemail box of Steven Haven. I am unavailable to answer the phone right now. From May 20th - 31st, I will be in Disney World with my family. Please leave your name and number and I'll get back to you as soon as I can, when I return June 1st. Should you need to reach someone in the meantime, please dial client services at 1.800.801.3381 option 2. Thank you and have a great day. Hi, this is Steven Haven. I'm currently away from the office until June 1st. Please leave your name and number and I will get back to you as soon as possible. Thank you.
If I’m not available, just leave me a voice mail. Again, either way, it will be good to know what’s going on. Thanks in advance for that, and I’ll look for your call. You can reach me at (your number). That number again is area code (your number). Thanks ________.”