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Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
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1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”
If I’m your best friend, that’s not a problem. But otherwise, I have no idea if I’m leaving a message for the right person or not. Was that his voice? I couldn’t tell. It kinda sounded like Micheal Cera. Did I accidentally just call Michael Cera’s phone? “Hey if this is Alex, it’s Bryan Allain…call me back. And if this is Michael Cera, loved you in Year One. You may also call me back.”
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I hate to date myself, but I was around back in the day when there were no electronic tools used to answer the telephone.
Voicemails help in conveying messages from the caller when the concerned person is not available for attending the call. It has become a vital tool in telecommunication as the person receives the information instantly after accessing his phone. Thus voicemails allow us to stay connected with people both at personal and professional level.
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23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.
Using this email disclaimer example will limit negligence and liability if you provide incorrect information that leads to damages. It also has a confidentiality statement at the end advising that if you aren’t the intended recipient, you are not allowed to copy or distribute the content, among other things.
Holiday Voicemail Script Sample. Thank you for calling ABC Company. We are currently closed for the holiday. Our normal business hours are 8 am to 8 pm, eastern time, Monday through Friday. Your call is very important to us. Please leave your name, phone number, and a brief message regarding your call. We will return your call on our next
Website: http://www.communityserv.com/wp-content/uploads/2014/06/CSI_HIPAAPolicy_LeavingMessAnsMach.pdf
Some research has shown that each time you leave a message, the chances of a callback go up about ten percent! Here’s how it works out: 1st voicemail = 11% callback rate. 2nd voicemail = 22% callback rate. 3rd voicemail = 33% callback rate. According to Zoominfo, the average callback rate after one call is just 4.8%.
38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.