Or say that your brand is on a holiday, you can’t miss out on leads because you know their value on your business.
Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.
.
28. Hello, you’ve reached [your name]. I can’t come to the phone right now, probably because I’ve just stepped away from my desk, but possibly because I’m trapped under something heavy. Leave a message and I’ll call you back within one business day — and if I don’t, please send help.
“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
30. Hello, you’ve reached [your name]. I’m currently out of the office and will return on [X date]. If your call requires urgent attention, please call [Name] at [phone number] and they’ll be happy to assist you. If not, leave a message and I’ll return your call when I get back.
5. Business Voicemail Greeting Examples. With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed.
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
For example, you might include messages about changes to your operating hours or event cancellations, direct your callers to an online resource for more information, or provide additional instructions on temporary protocols during the outbreak. Reassure them about the precautions you’re taking to ensure their safety and provide specific information when possible, such as when you plan to resume normal operations.
Do me a favor though please. So I’m not bothering you anymore, could you please give me a quick call and just give me an update so I know what direction you’re moving in?
If you decide to release your workers in favor of telecommuting, consider letting your callers know that employees are out of the office and provide them an alternative way to get in touch.
As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.
©2004 - 2020 Intrado. All Rights Reserved. Legal & Privacy | Diversity | Tariffs | Blog & Corporate News | Investor News | Contact VoIP Resources Small Business Tips Business Communications 10 Sample Call Center Greeting Scripts
Hi! John’s answering machine is broken. This is his refrigerator. Please speak very slowly, and I’ll stick your message to myself with one of these magnets.
Hello, you've reached The Lakeshore Health Clinic. We are not currently available to take your call. Our office hours are from Monday through Friday, 10 to 6. If this is a medical emergency, hang up and call 911. Otherwise, please leave your message at the tone along with your name and phone number, and we will return your call as soon as possible.
Before we get into business voicemail greetings, here are some interesting facts about voicemail messages to think about. 75% of all business calls are not completed on the first attempt. 60% of all incoming calls are less important than the work they interrupt. 90% of all written messages contain incomplete information.
The most professional approach would be to avoid using your personal cellphone, and go for a modern "business phone" solution. Luckily these days the options can be very diverse and inexpensive.
Category: Cell Phone, Phone Number, Telephone Number, Home Phone, Health, Business Show more