1. Actually Write a Script! Whether you are a solo therapist recording a voicemail greeting, or you have a whole office and need a system message, don't just wing it!
11.) Benvenuti alla John Doe, purtroppo ci avete chiamato fuori dall’orario di lavoro oppure non possiamo rispondere alla vostra chiamata al momento. Se volete lasciarci un messaggio, si prega di inviare una e-mail a: [email protected] – Vi contatteremo al più presto possibile. Per ulteriori informazioni su di noi, si prega di visitare il nostro sito web: www.johndoe.de. Grazie per la vostra chiamata.
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Keep callers on the phone with messages on hold. Make announcements while they’re waiting or being transferred.
3.) Добро пожаловать в «Вася Пупкин и Ко». В настоящее время мы не можем ответить на ваш звонок лично, или вы звоните нам в не рабочее время. Пожалуйста, оставьте нам сообщение с вашим именем и номером телефона – мы вам перезвоним как можно скорее. Спасибо и до свидания.
Website: https://grasshopper.com/blog/6-phone-greetings-for-business-that-improve-customer-interaction/
Churches often have limited resources for providing the manpower to answer telephones.
Have you ever stopped to hear the following, ‘’Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
“Good morning, this is Tuesday, March 30th. Thank you for calling the accounting office at ABC Community Church. This is Kathy and I am sorry I missed your call. I will be in meetings until 3:00 today and will be responding to voicemail after that. If this is a matter that needs immediate attention please contact Stacy at extension 4354. Thank you for calling.” Voice-mail messages should be updated whenever you will be out of the office for an extended period of time.There should be a service standard that all voice-mail are responded to by the end of the business day.
11.) Herzlich Willkommen bei der Mustermann GmbH, Leider erreichen Sie uns ausserhalb unserer Geschäftszeiten oder wir können Ihren Anruf momentan nicht entgegen nehmen. Wenn Sie uns eine Nachricht hinterlassen möchten, dann schreiben Sie uns bitte eine Email an [email protected] - Wir werden uns so schnell wie möglich bei Ihnen melden. Mehr Informationen über uns erfahren Sie auch auf unserer Webseite www.mustermann.de. Vielen Dank für Ihren Anruf.
20. “Hello! Thanks for reaching out to [company]. We’re closed today for the holiday, and will reopen tomorrow, [date]. If you leave your name, number, and a brief message, we’ll give you a call when we’re back in the office. Thanks again, and have a great [day, week].”
2. Quickly Provide the Relevant Information. When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need.
There’s nothing more crucial to your business than the image you create to your customers, community, and your prospects. With a lot of fly by night and home based businesses today, it is more crucial than ever to show your business company in right light and to tell those that make business with you that you’re a trustworthy and credible entity.
A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or a special message during a holiday.
The last few years have seen a huge rise in the use of automated voicemails and auto-attendant greetings. This has been especially true for the business sector, where professionals should record friendly and polite voicemails to greet their customer callers.
Audio files are optimized and delivered to you for the highest quality phone system playback.
The simple truth is that you need to be more aware of what you’re leaving for other people to hear. Sure, this doesn’t always register as a priority for users, but it’s never too late to reassess your greeting. a. Reading/Speaking in the Imperfect Tone: Tone is absolutely everything. Users don’t want to come off as being too nice, as it sounds insincere, or being too terse, as it can be interpreted as being rude. That being said, striking the right balance is absolutely essential. Your greeting exists as its own entity, and therefore, it should NOT rely on callers’ familiarity with you. Instead, it needs to appeal to the masses. As such, your inflection, i.e. the way you state your name and directions, needs to be both welcoming and firm. b. Injecting Humor & Insincerity: While humor/light heartedness can be welcoming, it can also convey a sense of informality, insincerity, and ultimately unprofessionalism. Why, because you’re not there to lend your humor or to contextualize. Instead, you’re assuming the caller has a working knowledge of your personality to ground the message. Though this might not sound like it’s all that terrible—it can be detrimental. As stated above, one should NEVER rely on a caller’s familiarity with you. Instead, aim to appeal to the masses. Humor is ultimately subjective, meaning not everyone has the same tastes; therefore, someone is bound to be turned off by a quirky or off-color remark. While implementing a light-hearted or even tongue and cheek tone can work, it’s just a really bad idea.
We’ll help you record a great voicemail greeting in English with this Voicemail Greeting sample script and video. If you are looking for work in an English speaking country or already working you need a great voicemail greeting that is professional and gives a good first impression. In the article below I’ll explore further why this is so important!