https://www.universalclass.com/articles/business/customer-service-using-voice-mail-and-taking-messages.htm
-You have reached the voice mailbox of (your name). If you’re a hot chick/guy, you may leave a message at the tone. If your one of (your name)’s friends, you may also leave a message at the tone. If you’re not hot and not one of (your name)’s friends, call back when you are.
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When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
Need prescriptions faster? Our curbside pickup is here to save the day! Give us a call when you arrive and our staff will handle the rest without having to leave your car.
The pet care service providers get calls from pet owners at odd hours or when they are busy attending to their chores. So, resorting to voicemail services is necessary for such businesses. Below is an excerpt from a voicemail for a pet service entity:
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-Hello, this is ________. I’m not home right now, but I can take a message. Hang on a second while I get a pencil. (Open a drawer and shuffle stuff around.) OK, what would you like me to tell me?
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
The second example lets the caller know that there will be a delayed response time. This keeps the caller from thinking you're negligent in returning his or her call.
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Some of us may still remember a time when voicemail was a blank canvas for pranksters and humorists. They would use voicemail greetings as a place to begin recordings as if they were answering the phone (“Hello? I can’t hear you… Just kidding! Leave a message…”) or to flash some personality with music or themed messages. Unless your business is a costume rental facility or joke and magic trick shop, it’s best to avoid this strategy. Instead, try to remember a few key points to focus on-
Covid-19 is creating a lot of firsts for many businesses. School districts, theme parks, government agencies, restaurants, and retail stores in nearly every state are closing and monitoring the situation every day. It’s important to update your phone system messages as new information becomes available.
5. Holiday Voicemail Greetings. Happy [X holiday]! You've reached [your name] at [X company]. I am currently out of the office, but please leave me your name, phone number, and the reason you are calling, and I’ll return your call after the holidays.
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Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.
3. Voicemail Greetings For Business. You’ve reached (insert company name.) All of our team members are busy at the moment, but someone will return your call within (insert timeframe) if you’ll be so kind as to leave your name, number, and a brief message.
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