Try to frame your voicemail greeting from the caller's perspective. How is the caller most likely to know you, and what level of familiarity do you share with him or her? Hi, this is Mike Avery. Leave your message with your license number. Thanks. Hi, this is Mike Avery, the Registration Manager of the DMV. Please leave a message along with your current license number so we can update your information in our database. Thank you.
When you work in a business, customers, employees or other business-related individuals may try to get in touch with you by phone. Having a professional voicemail greeting when you can’t answer calls directly can set the right tone for your business and inform callers when they can expect their call to be returned.
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As greeting messages should reflect your mood and your personality, they must be recorded with utmost care and with the right choice of words. Here are a few examples which you can make use of while recording your own greeting messages.
If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
When you generate a lead from your website, mention how you obtained their information and reference any material they downloaded. Consider the following script when calling a lead who recently visited your website:
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For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to
We might also say, “…when I can’t get to my phone” which suggests that it’s not possible for you to check or answer your phone.
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
2.) Welcome to John Doe. Unfortunately you are calling us outside our normal business hours. Personally you can reach us Monday to Friday from 8am 6pm and Saturday from 9am to 4pm. Please leave a message, or send us an email to: [email protected]. We will contact you as soon as possible - Thank you.
Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
If your internal greeting has been deleted, your external greeting is played to all callers. If you have no external greeting, the standard greeting is played.
Hello, (your name) summer home. Some are home, some aren’t. Leave your message at the tone.
05You have reached the offices of [your company/business]. Unfortunately, we are currently closed. We are usually open between [hours] [days] and closed on [days]. Please leave us a message with your details and we will get back to you when the office opens. You may hang up after leaving your message or press the [key] for other options. Thank you for your call. This after-hours voicemail greeting lets callers know how to do business or communicate with you outside normal business hours. You may also like 6 How to Ask for a Raise Email Templates to Get Your Point Across
When following up with leads, it’s important to have well-practiced voicemail scripts in place. You will leave a lot of them so do your best to come across as helpful, friendly, and professional
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2. Company Wide Voicemail Greeting. You want to be a little more formal when you're recording a business voicemail greeting for your company. State your business name, your hours of operation, the manner in which you'll reach out to the caller, and a place where he or she can obtain more information about your business.