5. Check and reply. Some clients will have a shortlist of people they want to call, so you may not be the only one they are considering. Therefore, make sure you check your messages and reply as soon as you possibly can.
23. Hello, you’ve reached [X company]. We are currently closed. Our office hours are Monday through Friday, from [x time] to [x time] [time zone]. Please visit our website at [company website URL] for more information, or leave us your name, phone number, and the reason for your call and we will get back to you on [X day]. Thank you for calling [X company].
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We weren't even allowed to do that, in case family members (or whoever) found out that an NHS person had called. Clearly policies do differ somewhat, and it sounds like you have a more useful compromise ;-)
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
70% of local searches online result in a phone call; In 2014, 80% of callers sent to voicemail said they do not leave messages because they don’t think they’ll even be heard. If you want your voicemail greeting to work for you and not against you, it’s important to pay attention to the details.
1. Actually Write a Script! Whether you are a solo therapist recording a voicemail greeting, or you have a whole office and need a system message, don't just wing it!
9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
Are you thinking about changing your voicemail greeting? Would you like some help from us? Set up a cranky, funny voicemail, and share a moment of laughter with your dear ones, before they understand your intention behind it and run to get you!
2. Keep your landline just for work. Since I've had a contract mobile phone with squillions of minutes included, I very rarely use my landline anymore so it's become my business phone.
6. “Thanks for calling [company name]. You must be calling as you’ve heard about our new [new product, deal, offer here]. We are pretty excited about it, too. Leave us your name, number and the best time to call and we’ll follow up and answer any inquiries you may have. We’re looking forward to speaking with you and updating you on what’s new with [company name]. Have a great day!” Briefly let your callers know about any promotions, updates, or launches you’re having. You might even unknowingly answer their question!Professional voicemail greetings for your business cell phone number
Our voice mail greeting can provide you a professional image, separating you from your competitors.
To improve a a business voicemail greeting, keep these eight rules at the forefront of the creative process: Avoid turning customers off with overused and impersonal phrases like “your call is very important to us..." Avoid leaving customers unsure by not immediately telling them the business, department, and/or person they’ve reached. Avoid leaving customers confused with too many details and complications; just keep it simple. Avoid messages longer than 25 seconds. Do apologize for being unavailable at the moment. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any applicable alternative options of contact and information- website, live chat, email, social media, or emergency numbers. Voicemail Greetings 101
If your internal greeting has been deleted, your external greeting is played to all callers. If you have no external greeting, the standard greeting is played.
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Here’s a sample voicemail greeting script: “Hello, you’ve reached [name] at [company]. I’m unable to come to the phone right now. Leave your …
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8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].