Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
Now that you’ve watched the video and reviewed the lesson, I’d love to hear from you. Share your voicemail message! Do you need a voicemail in English for your phone? Or do you often leave messages for others? Share a common example that you need to use in your real life.
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Before we get into business voicemail greetings, here are some interesting facts about voicemail messages to think about. 75% of all business calls are not completed on the first attempt. 60% of all incoming calls are less important than the work they interrupt. 90% of all written messages contain incomplete information.
When you generate a lead from your website, mention how you obtained their information and reference any material they downloaded. Consider the following script when calling a lead who recently visited your website:
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me …
Thank you for your patience and understanding during this time. I will respond as soon as possible.
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1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
Here are a few sample voice mail greetings: External. Hello, this is (your name ). I'm in today but unable to take your call now. But if you leave your name, number and a detailed message after the tone, I'll return your call as soon as possible. If you require personal …
The NHS *shouldn't* leave voicemail. At least, the bit where I used to work had a policy that one does not leave voicemail, since you don't know who will listen to it and thus you can't ensure confidentiality.[1]
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Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
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In Australian English it’s pronounced with the vowel /a:/ like in ‘part’. Problems arise when people use the /ʌ/ vowel (like in ‘up’) instead of /æ/ or /a:/. If you do this is will sound like the worst swear word in English. Many non-native speakers often pronounce the vowel /æ/ more like /ʌ/ because they don’t have a vowel like /æ/ in their first language. Many speakers of European languages will do this (Spanish speakers and Italian speakers) and also speakers of Japanese and Korean. This problem with /æ/ also means that if you say the word ‘back’ in your voicemail greeting sample, you are likely to pronounce it more like ‘buck’. remember to pronounce word endings in English. Check you aren’t dropping any endings off or mispronouncing them.
You can trick the caller with funny jokes before the actual greeting message beeps. Keep such kind of voicemails for close friends and family members. They will find it amusing soon after making the call. The machine says Hello, not Me. So respond to what the mechanical device orders you. Play the game of in and out to find me out! Listen to the voice after the beep. Yes yes yes, we are not yet in and we do not want to bore you with a long voicemail text. Leave your message after the beep. I cannot lend my ear so I have kept the machine as my assistant. Record. I love your voice! I want to hear you. Speak up to record.
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19. “Hi, you’ve reached [your name] at [X company]. We are sorry but our office is closed until [date]. Please leave us your name and phone number and our team will get back to you as soon as possible. Enjoy [holiday] and thanks for calling [company name]! If you do happen to be open the holiday season, it’s important to provide holiday hours. Especially if your hours vary from your regular hours.