Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.
Covid-19, or Coronavirus, is impacting businesses and cities across the country in an unprecedented way. Many companies are suddenly faced with temporarily shutting down operations, or at the very least, making changes to working hours and allowing employees to work from home. You may also find it necessary to update protocols to ensure the safety of your staff and patrons, and it’s important that each person affected by these changes receive the message as soon as possible.
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Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, “You have reached xxxx, licensed mental health counselor.”
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
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There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.
Of course, yours may need more details. But, even if you’re changing your outgoing message every day, it should only be a slight variation from a standard greeting.
We might also say, “…when I can’t get to my phone” which suggests that it’s not possible for you to check or answer your phone.
5. Business Voicemail Greeting Examples. With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed.
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Don’t be too hard on yourself. Chances are, that voicemail that you’ve recorded and deleted thirty times has been just fine. Your main goal is not to get in the way of the caller leaving a message, which is exactly what can happen if you overthink it or drone on too long.
Calmly and steadily record your voicemail. Don’t rush it to the point where the customer can’t decipher everything you’ve requested on the message. To ease the process, write your voicemail down with pause points. This will ensure you annunciate everything clearly and can assist in managing your speed.
Short Business Voicemail Greetings. Hi there, you’ve reached [your name] at [X company]. Thanks for calling. I'm unable to answer the phone but if you leave your name, phone number, and message. I'll make sure to return your call as soon as possible. Hello, you’ve reached the office of at [X company].
6. Write It Out And Rehearse. Unless you’re part of the 1% of people who love and excel at public speaking, you probably have a hard time conveying an unscripted message without a few pauses and 'um's here and there.
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She said, “Hi Anne Marie, I’m wondering in how to leave a very good voice message or even set up my own voice message when I can’t pick up my phone. Thanks in advance.”