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I think it’s a sad reality that most organizations use a telephone system to screen and triage phone calls before transferring the call to the appropriate person – forcing an electronic interaction that isn’t always customer friendly.
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Hello! This is 1-800-PRESLEY — Yes! 1-800-PRESLEY! They say the King died 10 years ago, but we know he’s still out there somewhere. So . . . leave your name and number and tell us where *YOU* saw Elvis!
While this information can be tucked behind a phone menu option, it's best to state it upfront in your after hours recording. This way, callers can decide whether to call back at a better time, or leave a voicemail message.
*Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts.
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Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.
33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return.
Hi, we aren’t in at the moment, if you are trying to sell us something please start speaking now and hang up at the beep, everyone else start speaking at the beep and hang up when you’ve finished.
You can also click View more in Outlook to open the Voicemail folder for more info. Listen to your voicemail at a different speed
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Please note: I reserve the right to delete comments that are offensive or off-topic.
PM Monday through Friday. Please leave a message stating your name, phone number and the test you need to make an appointment for. Someone will return your call during business hours. Thank you.” Outbound Appointment Reminders . Used to remind patients of pre-scheduled appointments and to confirm with the person called.
https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts