Now this is set up I won't feel bad about summarily ignoring voicemail letting agents leave me ;)
1. Thank Them or Apologize. The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called.
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When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
5. You have reached [your business]. We are currently closed. Our normal hours of operations are from [hours] [days]. We are closed on [days]. Please leave us a message with your name and number and we will return your call when the office reopens. You may hang up after leaving your message or press the [key] for additional options. Thank you for calling.
You've reached the Angola Yacht Club. Club hours are Tuesday through Sunday, 10 am to 10 pm. For more information about boat rentals, visit www.angolayacht.com. If you would like to join the club, please send an email to [email protected].
While there are many other script options for your automated phone system, these examples should give you a general idea. On Air offers scripting and professional phone prompt recordings and can help you create greetings that will be welcoming, clear and concise, and engaging for callers. Please enable JavaScript to view the comments powered by Disqus.
Hi, my name is Dew Tinnin. I'm a speaker, sales coach and consultant, and CEO of Skillway. I live in Nashville, TN with my husband, Shane, and our dog, Peanut. My stepson, Spencer, attends St. Cloud State University. I enjoy reading, running and traveling. BlogArchives (List of All Posts) Subscribe Via Email About Dew Work with MeSales Coaching Executive Coaching Sales Training Sales Consulting Speaking Testimonials Contact Me Client Login
Hello, you have reached the law offices of X. Unfortunately, I am attending to another client right now, but I will return your call as soon as I can. Please leave me your name, reason for calling, and your number so I can connect you with the right department. This is far more professional than the other examples given in this guide. Lawyers should always be formal, smooth, and confident. Nobody is calling to make friends. They’re calling to get the job done. That’s why your message should be all business.
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.
7. “Hi, this is [your name]. I’m either on a call or away from my desk. Please leave your name, number, and a brief message and I’ll get back to you. Thank you.”
A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
The thing with voicemail is it can be really handy when it comes to catering to your prospects when you are not available after work hours.
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
Businesses across the country are monitoring the Covid-19 status every day, and as new developments become available, it’s important for businesses to be able to fluidly prepare and adapt to minimize any negative effects on operations.
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7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."