What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
"[Auto-attendants] assist a business of any size in presenting a more organized, efficient, and, if necessary, more robust picture of itself,” points out Brandi Armstrong, Co-Founder of Telecentrex and blogger on evancarmichael.com. The right greeting can make the difference between a frustrated customer or a satisfied one.
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Hello. This is Chris. John and Mike aren’t here right now, but if you leave a message, they’ll get back to you as soon as they can.
“Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”
Website: https://startup.unitelvoice.com/professional-business-voicemail-greetings
Here’s another funny one for those times you really want to lighten the business mood:
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
I’ve got you covered. I’ve compiled some of the best voicemail greetings you can use for virtually any situation you’ll come across.
We’re sharing some practical advice on what you can start doing today to empower your business phone system during the Coronavirus pandemic and create a better customer experience:
Yes, I'm lucky in that I don't actually need to be left voicemail by (or receive voice calls from) anyone. And I have a couple of friends who are happy to make phone calls for me if I need to e.g. check when a restaurant is open.
Please leave your full name, contact details and reason for calling and I will call you back as soon as I’m back. Thanks for calling!”
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
5. Don’t Forget To Smile. Smiling is a total game-changer when it comes to the tone of your voicemail greeting. We’ve all heard someone smiling through a phone, but we rarely think about how different it sounds when we do.
It was funny the first time it got you, and then it was not funny the next 8,306 times.
Hey, not here right now and not really interested in who this is, I’m out on a wilderness retreat learning about the importance of making connections.
All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com