10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.
With all these things to include, it's easy to write your greeting the wrong way. To keep it simple, something like this:
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2. Keep your landline just for work. Since I've had a contract mobile phone with squillions of minutes included, I very rarely use my landline anymore so it's become my business phone.
2. Quickly Provide the Relevant Information. When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need.
“Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”
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1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
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1. Business voicemail greeting samples. If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers.
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If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.
1. If the reason I was calling you was to ask you what kind of music you like, this little interlude would be perfect. But let me assure you, the reason I was calling was NOT to ask you what kind of music you like.
When Christmas rolls around, you might consider customizing a special holiday greeting to help spread some festive cheer. It’s also a great opportunity to give callers information about any specials you might have during the Christmas season and when you will be closed for the holidays.
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.