A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.
HI, you’ve reached (name). I’m so sorry I can’t pick up the call right now because I am standing right behind you. GOTCHA.
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A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or …
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Voicemail messages complete your professional image. Whether you are using your cell phone as a mobile office or desire a unified sound for all of your employees, voicemail greetings recorded by a professional voice over talent provide the missing element.
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Timing is everything. The moment you receive the lead alert is the best time to make the follow-up call. If you call them days later, your chances of getting them on the phone are greatly diminished. By calling them right away, you’ll talk to more leads which will inevitably boosts sales. Role-play your voicemail scripts so you sound like you’re making your 20th call, not your 1st. Ask your friends and colleagues for honest feedback on your voicemail scripts. Continually review what’s working and what isn’t -- there’s always room for improvement. If you have the lead’s email address, follow up with an email, and let them know in the voicemail you’re going to do so. If you don’t have an email, let them know you’ll follow up with a text.
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Welcome to (company name), (short brand wording). If you know your party's extension, you may dial it now. Please listen carefully as our menu options have recently changed.
For phone greetings to be successful, they need to be: Crisp. A crisp, clear voice goes a long way. The message needs to be clearer than glass. No shuffling papers or dogs barking in the background. **Professional. **Your phone greeting needs to sound like you're a real company, not a random person answering their cell phone. Thought-out.
Businesses across the country are monitoring the Covid-19 status every day, and as new developments become available, it’s important for businesses to be able to fluidly prepare and adapt to minimize any negative effects on operations.
Now that you are aware of the tips to create an efficient voicemail message, the next steps would be to understand from the examples below how you can get started.
2. Quickly Provide the Relevant Information. When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need.