Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
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The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details. The information in your after hours greeting should remain concise and essential to the caller's needs.
“Hey there! This is [name] at [XYZ company]. Thank you for calling. I can’t take your call right now but if you leave your name, contact info and reason for calling, I’ll call you back right away. Take care and speak with you soon!”
We're relocating! Starting March 1st you'll find us at 440 W. Main St. Please stay on the line while we connect you.
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If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.
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In 2011, I became a full-time sales coach and consultant. I push, challenge, and inspire top producing sales professionals to increase their income, manage their time, and love their career. I routinely help my clients achieve more than they thought was possible.
Website: https://community.cisco.com/t5/other-collaboration-subjects/voicemail-confidentiality/td-p/224
Importance of voicemail for customers. With businesses expanding their global reach, the volume of calls that customer support desks receive …
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I am not in the office today; I may not be in tomorrow. I may be in to work sooner, if you gave me your car to borrow.
This is a great resource to learn how to set up my own voicemail. Thank you very much, Annemarie.
See, how the VPN service provider offers multiple options for the callers to fulfill their needs. Those seeking immediate solutions can go for the live chat, and those with less pressing issues can wait or choose to be called back.