27. Hi, It’s [your name] of [your company]. I’m in a meeting at the moment. Please leave your message and contact information, and I will get back to you within [realistic timeframe]. Thank you for calling.
Information: Your business voicemail should provide all the information the caller needs. ...Validation: A great professional voicemail greeting should thank the caller for their call and apologize for missing it. ...Motivation: The aim of a professional voicemail is to keep the caller on the line long enough to listen to your message. ... A B C D E F G H I J K L M N O P Q R S T U V W X Y Z About US
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In order to maintain excellent communication standards during this time, please utilize the following templates that were designed to ensure our students, internal service providers and members of our community receive consistent and clear information regarding modified service delivery.
Thank you for calling (business name). This office is closed due to inclement weather. We're normally open from 9am to 6pm Central time. Please call back on the next business day to insure we have re-opened. If this is an emergancy, press 3 for assistance
https://www.universalclass.com/articles/business/customer-service-using-voice-mail-and-taking-messages.htm
What you need to record creative and funny voicemail greetings. Creative voicemail greetings are a terrific engagement and personalization tool for business. But to make them work, you need a business phone system that makes recording, tweaking, and uploading voicemail greetings simple. MightyCall provides such an answer for businesses.
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
Lili is a telecom voice branding solution for your business. She offers quality telephone voicemail recording services to industry leaders. Companies who work with Lili know they deserve the very best.
We might also say, “…when I can’t get to my phone” which suggests that it’s not possible for you to check or answer your phone.
10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.
This is the WORST. VOICE MAIL. GREETING. EVER. I laughed when Tyler mentioned it on his blog last week, because I had just been talking about it with a friend the week before.
35. Hello, we’re wishing you all a happy [X holiday]. Our office is currently closed so our employees can celebrate with their loved ones. Please leave your name, number, and reason for calling and a member of our team will return your call when we reopen on [X date].
Thank you for calling Cutlas IT Solutions. Our office is currently closed. Regular store hours are 9 am to 7 pm, Monday through Saturday. Please leave a voicemail with your name and phone number for our staff after the beep.
It is important to identify the person and department taking the call (just in case the caller gets transferred to the wrong department).
If you’d like more information about telephone skills, this is a great book on telephone service skills – The Best of the Telephone Doctor.
If your auto-attendant starts with the main menu of options, it needs to be clear and have the option to speak with a human-being if the question isn’t answered by the list of options. Try something like this:
Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name