1. Limit Background Noise. If you’re recording your greeting from the back of a New York City cab with the windows down, it’s gonna be pretty obvious to your callers.
5. Voicemail Greetings For Vacation. As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
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Show that you’re human! Not everything in business needs to bland and boring. Add some personality to your voicemail while still maintaining professionalism. Do you have a fun fact about yourself or something unique to you? Share that in your voicemail and then ask for the customer to leave you with a fun fact so that you can call them back.
Here is the classic template – adjust and adapt it to fit your product or service. In this and all examples, leave your phone number SLOWLY:
Website: http://www.communityserv.com/wp-content/uploads/2014/06/CSI_HIPAAPolicy_LeavingMessAnsMach.pdf
For more accessibility options, see Learn how to navigate Skype for Business using accessible features.
For many businesses and professionals, your voicemail greeting is going to be the first point-of-contact for your customers. This is especially true for service businesses, who often rely on their voicemail to collect information from interested parties.
32. Hi, you’ve reached [your name] at [your company]. I’m away from my desk. Please leave your name, number and a message, and I will get right back to you.
Good day, you have reached the office of [Name]. I’m away for the weekend. If you require my immediate assistance, please call 555-555-2345. Otherwise, if this is a casual call, please leave your name, number and a brief message, and I’ll get back to you on Monday.
7. Password protect your voicemail. There are reports of voicemail being hacked, so protect yourself and your clients by adding a password. If you can dial in from externally to pick up messages, you should have an option to add password and on a mobile, there should be a password option in the menu.
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
You may also email the [insert office name] at [insert office email] this email is being monitored between 8:30 a.m. and 4:30 p.m., Monday through Friday.
-Hello. I’m sorry I didn’t answer your call. I’m just waiting for more important people to call. If I hear your message and deem you worthy of the title “important,” I will think about calling you back, but for now. Bye! -Beep-
With the high volume of calls many customer service centers receive daily, it is virtually a necessity to have voice mail these days. Many people will tell you they …
“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”
Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.