Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line. You may also want to include your address if there are multiple companies with the same name.
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Hi, you have reached (names) voicemail. If you want money or to sell us something, we a) gave at the office, b) already have it, or c) don’t want it. If you are a friend, trying to give us money or just want to talk, then leave a message or try my cell phone number.
37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.
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5. Road side cafe; you kill them and we’ll cook them. Leave your order and we’ll get back.
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
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You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
Calmly and steadily record your voicemail. Don’t rush it to the point where the customer can’t decipher everything you’ve requested on the message. To ease the process, write your voicemail down with pause points. This will ensure you annunciate everything clearly and can assist in managing your speed.
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Hi! I’m not here right now, I seem to have broken my tomatoes…You wouldn’t happen to have any tomato paste on you, would ya?
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I can’t come to the phone right now because I’m down in the basement printing up a fresh new batch of 20 dollar bills. If you need any money, or if you just want to check out my handi- work, please leave your name, number, and how much cash you need after the tone. If you’re from the Department of the Treasury, please ignore this message.
Dial your own phone number. When you hear the greeting, press *. Enter your PIN and press #. Alternatively, you can dial 083210. If the phone you're calling from also has voicemail, press ** when you reach the main menu. You'll then be prompted for your mailbox number and PIN. Listen to your messages from overseas. International call charges apply.
A professional voicemail greeting is a vital component of your communication strategy. It can increase engagement with your clients, create rapport and leave a good first impression when you're currently not available to pick up the phone.