When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
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“Hello ___. This is ______ from _________. I’m calling because you requested information through [vendor] about [address of house]. I’m available right now to answer questions. I found a couple of other homes near the one you’re interested in, and they are similarly priced. Do you want to talk tonight? You can call or text me at ___________. I look forward to speaking with you and answering any questions. Again my number is ___________. Thank you!"
In the video lesson, I shared this example for a common voicemail greeting in English:
While there are many other script options for your automated phone system, these examples should give you a general idea. On Air offers scripting and professional phone prompt recordings and can help you create greetings that will be welcoming, clear and concise, and engaging for callers. Please enable JavaScript to view the comments powered by Disqus.
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And for the prospect or client that seems to be dodging you or just not calling you back:
True emergencies - such as extraordinary weather - should be addressed in your voicemail if it impacts your business. Thank you for calling the Carona Surf Shop. We are currently closed due to the inclement weather. Our normal business hours are Monday through Saturday, 10 am to 9 pm. Please visit www.caronasurfshop.com to order merchandise and to check our schedule during the hurricane.
The real estate agent cannot take the call right at the moment, but promises to get back to the client in the shortest span of time. Custom Music on Hold Custom Greetings for specific day and time Voicemail to Email Retrieve VM from any extension or phone User freindly web portal to manage the settings
After the tone, leave your name, number, and tell where you left the money. I’ll get back to you as soon as it’s safe for you to come out of hiding.
Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, “You have reached xxxx, licensed mental health counselor.”
As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!
The invention of the smart phone changed the use and perception of telephone calls. Not only did mobile phones make home phones unnecessary for many, but the ability to send and receive text messages or emails on a smart phone made calls themselves feel unnecessary.
You might not be the kind of person who wants customers to go through long voicemails. If that sounds like you, here are a couple of short and sweet voicemail greetings that you can use to get your message across!
SCM is dedicated to Church Management and Nonprofit Training by offering consulting services, online courses, and helpful articles to help churches and nonprofit organizations better manage the resources God has provided: people, time, and money.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.