-(Very long pause) Wait! Please don’t hang up! I want to hear what you have to say.
Here’s another funny one for those times you really want to lighten the business mood:
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09Hey, I’m available right now but can’t find my phone. Kindly leave a message and I will call you back as soon as I get it. This cute message will help your callers know you aren’t close to your cell phone. They’ll be reassured that once you get their message, you’ll call them back.
Save Time by Building Phone Greeting and Voicemail Scripts. Most advanced cloud call center software offer a variety of phone greetings and voicemail types that can be customized according to the needs of your business.. Effective customized greetings are integral to call center success. The greetings and voicemail messages that callers hear when they connect with your call center set the …
At least if people who aren't the NHS or local gov't leave me voicemail, I will at this point have 0 compunction about just ignoring it because I did give them fair warning ;) Which in turn means I'm likely to call them back sooner...
With that said, we thought it would be a good idea to provide you with a few examples of voicemail greetings. As you read through these, keep in mind that the effectiveness of your voicemail greeting is one-quarter what you say, and three-quarters how you say it.
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While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
Company-level calls are usually directed to your general business number. There are occasions when everyone in the office is tied up and unable to pick up calls. It’s important to gather information about the reason for the call so that the right person or team can call them back. These greetings ensure that customers do not feel neglected while also providing assurance that their call will be attended to as soon as possible.
“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
If you're using an in-house system like AT&T, Mitel, Avaya, etc., I'll create the phone greetings to input into these type of systems. Also, "Dial-In" service can be provided for phone systems that are unable to accept recordings. • Sub-Directory Recordings (After Hours, Hours and Location, Call Center, Office Closure-Inclement Weather, Product Descriptions, Returns Information, Shipping Info, Tech-Support Help, etc.
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To improve a a business voicemail greeting, keep these eight rules at the forefront of the creative process: Avoid turning customers off with overused and impersonal phrases like “your call is very important to us..." Avoid leaving customers unsure by not immediately telling them the business, department, and/or person they’ve reached. Avoid leaving customers confused with too many details and complications; just keep it simple. Avoid messages longer than 25 seconds. Do apologize for being unavailable at the moment. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any applicable alternative options of contact and information- website, live chat, email, social media, or emergency numbers. Voicemail Greetings 101
Avoiding extraneous detail in your voicemail greeting is essential for saving your caller from unnecessary information. It shows callers that you value their time and keeps your professional priorities in check. Consider the following examples: Hi, how are you today? Thank you for calling. You have reached the voicemail box of Steven Haven. I am unavailable to answer the phone right now. From May 20th - 31st, I will be in Disney World with my family. Please leave your name and number and I'll get back to you as soon as I can, when I return June 1st. Should you need to reach someone in the meantime, please dial client services at 1.800.801.3381 option 2. Thank you and have a great day. Hi, this is Steven Haven. I'm currently away from the office until June 1st. Please leave your name and number and I will get back to you as soon as possible. Thank you.
A word of warning: These greetings will not do you any favors if you're in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there's a chance they won't appreciate your sense of humor, opt for a straightforward greeting instead.
While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
While there are a number of resources to help coach users in making a proficient voicemail greeting, some users still feel they are not doing enough. As such, there are a number of tools currently available to help even further. a. Professional Voice Recording: Now that you’re versed in the process of recording your greeting, you may feel a burdening sense of responsibility. As such, you may find that weight to be too heavy to lift alone. Well, rest easy. There are a number of companies and services for recording quality professional greetings.