Think through what you are going to say before you place the call. When men hear the beep, they often freeze up and forget what they wanted to say. If you want to be the go-to guy at work, then you have to exhibit competence on all levels. Don’t spoil your confident image by hemming and hawing and filling your messages with “uhhhhs,” and “ummmms.” If it’s a really important call, consider writing out what you want to say beforehand. If the person picks up, great, you now have some notes to remember what you wanted to talk about. If they don’t answer, you can leave a clear and concise message.
Thank you for calling {insert company name}. Please choose from the following options: If you’d like to speak with the operator, press 0. For customer service, press 1. For the sales department, press 2. For accounts payable, press 3. To listen to our staff directory, press 4. To leave us a voicemail message, press 5. Press 6 if you’d like us to repeat this menu. 4. When they call outside of business hours.

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