I love my job because [XYZ company] is the best place to work at. Please leave your full name, contact info, number and other details and I’ll call back within 24 hours! Thanks a bunch.”
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*Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
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When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
“Thanks for calling (insert company name), where your dream is our destination. I’m helping another customer at the moment, but please leave your name and number, and I’ll return your call.”
19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”
A dentist is similar to a doctor. Unlike a doctor, a dentist is going to get far more non-urgent calls as patients will want to know when they can pick up various orders, as well as to book follow-up appointments. The key here is prioritizing so the dentist can respond promptly to the patients who need emergency dental work and other urgent consultations.
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30. Hello, you’ve reached [your name]. I’m currently out of the office and will return on [X date]. If your call requires urgent attention, please call [Name] at [phone number] and they’ll be happy to assist you. If not, leave a message and I’ll return your call when I get back.
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2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
Of course, yours may need more details. But, even if you’re changing your outgoing message every day, it should only be a slight variation from a standard greeting.
A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone. Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours.
Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
A friend of mine does, "I very rarely check my messages, so if you can, please send a text or email me at [...]" -- I think that's pretty successful for her, including having got texts from NHS people.