13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
We’re sharing some practical advice on what you can start doing today to empower your business phone system during the Coronavirus pandemic and create a better customer experience:
.
Once you have your message, you need to actually record it. The exact process varies depending on whether you’re using a cell phone or office phone, but here’s the basic process: Press the voicemail button, or press and hold 1 on most cell phones. Enter your password. Record your message. Listen to the message you just recorded. Follow the prompts to save your message. Following Up on Voicemail Messages
05You have reached the offices of [your company/business]. Unfortunately, we are currently closed. We are usually open between [hours] [days] and closed on [days]. Please leave us a message with your details and we will get back to you when the office opens. You may hang up after leaving your message or press the [key] for other options. Thank you for your call. This after-hours voicemail greeting lets callers know how to do business or communicate with you outside normal business hours. You may also like 6 How to Ask for a Raise Email Templates to Get Your Point Across
Doing this gives your prospects the assurity that you will follow up with them which makes them drop in their contact details for you to reach out to them.
“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
Voicemail messages that are deleted have the same theme – each of them is trying to sell something or get an appointment with the customer. What the listener hears is a monologue as you describe who you are, where you work, what products/services you offer, plus the features and benefits of it.
State the purpose of your call. In as few words as possible, state why you’re calling. Is it in regards to an interview appointment? Are you following up on a previous meeting?
To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”
So I understand the challenge and temptation to lean on this technology to cover us when we are busy.
We're committed to your privacy. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our privacy policy. Thank You! You have been subscribed. Start free or get a demo 25 Professional Voicemail Greetings to Help You Record the Perfect One
Hello, you've reached The Lakeshore Health Clinic. We are not currently available to take your call. Our office hours are from Monday through Friday, 10 to 6. If this is a medical emergency, hang up and call 911. Otherwise, please leave your message at the tone along with your name and phone number, and we will return your call as soon as possible.
After the tone, leave your name, number, and tell where you left the money. I’ll get back to you as soon as it’s safe for you to come out of hiding.
19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”
Relationship Love Texts for Him Love Texts for Her Dating Advices Marriage Advice Breakup Etiquette & advice Social Etiquette Tips Thank You Messages Sympathy What to Say Motivational Words Good Excuses Words to Describe Instagram Captions Ice Breaker Questions Comebacks Sassy Funny & Inspirational Quotes Nicknames Celebration Good Luck Wishes Congratulations Messages Holiday Greetings Birthday Wishes Wedding Tips Anniversary Wishes Workplace Work Tips Career Advice Job Interview Tips Quit Job Business Email Writing Parent & Kid Words to Parents Words to Kids Words to Friends Photo by ElasticComputeFarm under pixabay license Workplace 15+ Best Voicemail Greetings for Work and Personal Cell Phones
Keep callers on the phone with messages on hold. Make announcements while they’re waiting or being transferred.