Thank you for calling {insert company name}. Please choose from the following options: If you’d like to speak with the operator, press 0. For customer service, press 1. For the sales department, press 2. For accounts payable, press 3. To listen to our staff directory, press 4. To leave us a voicemail message, press 5. Press 6 if you’d like us to repeat this menu. 4. When they call outside of business hours.
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Customer Service and Operations at OpenPhone. Founder of SOUL House artist showcase in the GTA. Art is life! Save my name, email, and website in this browser for the next time I comment. Check out all posts
Website: https://www.onsip.com/voip-resources/smb-tips/after-hours-voicemail-and-auto-attendant-greetings
I hate to date myself, but I was around back in the day when there were no electronic tools used to answer the telephone.
1. Thank Them or Apologize. The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called.
Website: https://www.zynnyme.com/blog/2014/9/19/6-telephone-tips-for-mental-health-professionals
We weren't even allowed to do that, in case family members (or whoever) found out that an NHS person had called. Clearly policies do differ somewhat, and it sounds like you have a more useful compromise ;-)
Hi, this is Lauren Jones. I’m not able to get to the phone right now but please leave a message and I’ll call you back as soon as I can. Thank you.
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Hello, you have reached the food delivery services of X. I am currently speaking to a customer and will not be able to take your call now. If you want some urgent delivery of food items, you can call our other number Y and place your order. Otherwise, kindly leave your details like your name, contact number and your order details so that I can get back to you for confirmation. Thanks for your cooperation.
Do you speak a second language and serve customers in an area that primarily uses a language other than English? Make it known that you speak both languages. Start the voicemail with the most dominant language spoken in your market followed by the same message spoken in the secondary language:
Thank you for calling [Company Name]. To celebrate the holiday season, we are offering limited-time discounts on all purchases. Please ask your account representative about them today! To place an order, press 1. To follow up on an existing order, press 2. To speak with a representative about our products, press 3. If you have a billing question, press 4. To repeat the menu options, please press the * key. 9. Holiday Closures
This is the WORST. VOICE MAIL. GREETING. EVER. I laughed when Tyler mentioned it on his blog last week, because I had just been talking about it with a friend the week before.
Here are 10 sample greeting scripts to make a good first impression on the phone. … If you would like to leave a voicemail, please press 1 and leave your name, …
“Hi __________, this is ___________ with (your company). I’m calling about your new office that’s opening in Houston next month, and I wanted to provide you with some ideas that may help with your networking issues. We work with a lot of companies in the area, and I think you’ll find it useful if we talk.
When you’ve successfully recorded your best English Voicemail Greeting please write “DONE” in the comments on our Voicemail Greeting Video in Youtube and give yourself a high five! Well done.