Website: https://www.mirecc.va.gov/visn1/docs/508CompliantProducts/PDFs/ConfidentialityPeerSupportServices.pdf
Website: https://www.zynnyme.com/blog/2014/9/19/6-telephone-tips-for-mental-health-professionals
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Website: http://soundcommunication.holdcom.com/bid/67458/Personal-vs-Business-Voicemail-Greetings
Website: https://inperium.com/blog/12-professional-voicemail-greetings-examples-for-business
Note: I have several lessons about communicating on the telephone that may be useful to you:
Hello, and thank you for calling Company Name. In an effort to reduce the spread of the coronavirus, all staff are temporarily working from home. Email will be the fastest way to reach us. You can find our email addresses on our website at website dot com, or send an email to O F F I C E at website dot com and we will return your message as soon as possible. Thanks again for your continued business.
-Hello. I’m sorry I didn’t answer your call. I’m just waiting for more important people to call. If I hear your message and deem you worthy of the title “important,” I will think about calling you back, but for now. Bye! -Beep-
10 Voicemail Greeting Scripts. Now that you know the principles of our voicemail greeting philosophy, it is time to take a closer look at some standard and best-practice examples you can use for your business. Not all of these example scripts serve the same purpose.
If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.
Hey It’s _____. Here are three things you probably shouldn’t do right now: 1.) Don’t leave a message. It’s boring to listen to and a waste of my time. 2.) Don’t call me back. I didn’t answer for a reason so just keep that in mind. 3.)
-Hello? Oh hey wait a minute I can’t hear you… Sorry, hold on… Nope, still can’t hear you. You want to know why? Because I’m not here right now. So leave a message at the beep.
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Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
Don’t be too hard on yourself. Chances are, that voicemail that you’ve recorded and deleted thirty times has been just fine. Your main goal is not to get in the way of the caller leaving a message, which is exactly what can happen if you overthink it or drone on too long.
You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
Cool Telecom smart voicemail allows you to record separate greetings to reflect whether you are currently on a call or if you're simply away from your desk.