Written by Aja Frost @ajavuu
Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.
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You need to have scripts before people start calling you. You need 3 types of scripts in your practice. The “I’m on the phone with a potential client and another new client call comes in” Script. The Voicemail Script. The “Booking the Client” Script. A script is essential in improving confidence when dealing with new clients.
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
Be unique in your voicemail greetings, add a human touch when creating the message.
Hello, you've reached The Lakeshore Health Clinic. We are not currently available to take your call. Our office hours are from Monday through Friday, 10 to 6. If this is a medical emergency, hang up and call 911. Otherwise, please leave your message at the tone along with your name and phone number, and we will return your call as soon as possible.
6. Voicemail Greetings For The Holidays. Hi, you’ve reached (insert name and title) at (insert company.) We’ve taken this time to be with our family’s and stuff our bellies.
For more general advice on voicemail messages, read our tips and examples for business voicemail greetings. Start Here About About Annemarie Meet the SCE Team Hiring — Work with Us Contact Blog All Lessons Library Learn with SCE All Courses Fluency School Job Interviews Expert Series Free Masterclass Community Confident Women Community Fluency Community on Facebook
A phone call to your business is often the first encounter your customers and prospects have with your company. If no one is available to take the call, having the best professional voicemail greetings possible is important to leave a great first impression and to ensure that business opportunities don’t slip by.
5. “Hi, you’ve reached [company name]. We can’t take your call right now but we will call you back as soon as we’re available. Please leave your name, number and reason for your call. We know your time is precious, so to skip the back and forth, kindly leave a few different times of day that work best with your schedule and we will do our best to reach you then! Have a great day.” This greeting lets your caller know that not only your time is precious, but you realize theirs is as well.
Nothing frustrates customers more than feeling like they have an emergency and no one is available to help them.
If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
35. Hello, we’re wishing you all a happy [X holiday]. Our office is currently closed so our employees can celebrate with their loved ones. Please leave your name, number, and reason for calling and a member of our team will return your call when we reopen on [X date].
After the tone, leave your name, number, and tell where you left the money. I’ll get back to you as soon as it’s safe for you to come out of hiding.
7. Identify Yourself And Your Business. When you call someone for the first time, unless you know their voice, you really have no way of making sure you actually called the right number.