Keep callers on the phone with messages on hold. Make announcements while they’re waiting or being transferred.
The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line. You may also want to include your address if there are multiple companies with the same name.
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You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
HI, you’ve reached (name). I’m so sorry I can’t pick up the call right now because I am standing right behind you. GOTCHA.
Hi! This is (name) in (office or department name) at Eastern Oregon University. I am currently working remotely in response to the coronavirus outbreak, and may not be able to check missed calls regularly. Please contact me at (employee email) or leave a voice message. In case of an emergency please contact Campus Security at 541-962-3911. Thank you.
There you have it – voicemail messages for three of the situations you’ll find yourself in most of the time.
My consultants sometimes do. The information tends to be "please call us back", but on the other hand said callback request tends to include a direct line that's not trivially publicly findable, so.
Voicemail & Text Messaging We all have a responsibility to protect Veterans’ privacy and confidentiality to the greatest extent possible. If you need to leave a voicemail message for a Veteran, only leave your name, telephone number, and the best times to reach you for a return call. Do not state any
11.) Bienvenido/a a John Doe, lo sentimos pero está intentando contactar con nosotros fuera de nuestro horario de oficina o simplemente no podemos atenderle en este momento. Si desea dejarnos un mensaje, por favor, envíenos un correo electrónico a [email protected]. Le contactaremos lo antes posible. Para obtener más información sobre nosotros, por favor, consulte nuestra página web www.johndoe.de. Muchas gracias por su llamada.
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31. Hi, this is [your name] at [your company]. If you are calling for [include reason] please visit our [website, social media handle, etc.], contact [name and title of colleague and phone number] or send me an email at [insert email address]. For other inquiries, leave a brief message and your name and number and I will call you back by [timeframe].
17. “Hi, you’ve reached [your name, the office of X company]. We’re closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year’s, Fourth of July, day].”
We could be in, we could be out. You could leave us a message and later find out.
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
As greeting messages should reflect your mood and your personality, they must be recorded with utmost care and with the right choice of words. Here are a few examples which you can make use of while recording your own greeting messages.
If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
2.) Le hemos transferido al buzón de voz del señor John Doe. Por favor, deje un mensaje para que él mismo pueda devolverle la llamada lo antes posible. Muchas gracias por su llamada.