Note: I have several lessons about communicating on the telephone that may be useful to you:
Looking for guidance on how to record the perfect voicemail? Learn how to record professional business voicemail greetings.
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The voicemail function allows the caller to leave a message in case you are busy. It informs the caller of your status and assures that the message will be heard. For instance, good voicemail greetings at corporate firms create a pleasant impression on the caller’s mind or a hilarious voicemail can make someone’s day. Parents can be assured that an urgent message will be delivered once you get access to your phone.
HI, you’ve reached (name). I’m so sorry I can’t pick up the call right now because I am standing right behind you. GOTCHA.
Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.
Hey, who’s this? I’d actually pick up, but my phone is staring at me. OMG! I just saw it wink!
Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.
This call may be recorded or monitored for quality and training purposes. If you don’t wish this call to be monitored or recorded, then please let the answering machine know when you leave your message.
True emergencies - such as extraordinary weather - should be addressed in your voicemail if it impacts your business. Thank you for calling the Carona Surf Shop. We are currently closed due to the inclement weather. Our normal business hours are Monday through Saturday, 10 am to 9 pm. Please visit www.caronasurfshop.com to order merchandise and to check our schedule during the hurricane.
Share your ideas confidently, even when they aren’t fully formed, by thinking out loud in English. Four strategies for introverts.
Fast forward to today when technology pretty much runs every aspect of our lives and telephones are no different.
As I mentioned earlier, this won’t be the last voicemail you leave so get creative with future messages. The next day you could leave a voicemail similar to the following:
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Thank you for calling [LinkedPhone]. Due to the current pandemic, our team members are working remotely and are available [Monday through Friday from 9am to 7pm Eastern Standard Time]. Please leave a message with your name, number, and how we can serve you. We will respond as promptly as possible. Thank you for your patience during this unprecedented time. Let’s get through this together. Stay safe and well.
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
You have reached xxx-xxxx. We picked this machine up at a garage sale in “as-is” condition. You can try to leave a message on it, but we are not sure it will be recorded. If we don’t return your call, it means the machine did not work.
25. Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.