6.) Benvenuti alla John Doe. A causa di lavori di manutenzione, al momento non possiamo rispondere alla vostra chiamata. Siete invitati a inviarci una e-mail a: [email protected]. I nostri dipendenti risponderanno alla vostra e-mail al più presto possibile. Ci scusiamo per la temporanea limitazione! Ringraziamo per la vostra comprensione!
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Leave a specific request. What do you want your listener to do? Sure, you want them to call you back, but why? To answer a question? To set up an appointment? People will appreciate it if you give them specific actions for their call back. That way they’ll know they won’t be wasting a lot of time on the call back trying to figure out what you want.
Your callers should get a different phone prompt greeting when they call outside of business hours. This will let them know that you are closed, when you’re open again and give them some options to act upon now, so they don’t feel like they’re totally wasting their time. For example, you can send them to your website where they can find information they’re looking for or allow them to leave a voicemail message to someone specific within the company.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
7.) Benvenuti alla John Doe DE, il vostro specialista in prodotti campione. Se volete effettuare un ordine, si prega di seguire la procedura di ordinazione nel nostro negozio online www.johndoe.de – Rimaniamo in attesa del vostro ordine. Per ulteriori domande, si prega di contattare il nostro servizio di assistenza tramite e-mail a: [email protected] – vi contatteremo al più presto possibile. Grazie per la vostra chiamata.
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Your greeting is very important as it can be the first contact people have with you or your company. Voice mail is only impersonal if you make it that way. One way to help increase the effectiveness of voice mail is to change your greeting at least weekly if not daily.
Covid-19 is creating a lot of firsts for many businesses. School districts, theme parks, government agencies, restaurants, and retail stores in nearly every state are closing and monitoring the situation every day. It’s important to update your phone system messages as new information becomes available.
You’ve reached ARC Construction, leaders in home remodeling and construction services. We are pleased to announce that we were recently named ‘Best Local Contractor’ by the Phoenix Herald, and we finished another year ‘Complaint Free’ from the Better Business Bureau! It’s just the kind of service you’d expect from your hometown professionals. We are sorry we are unable to take your call at this time, please leave a message, and we will get back to you as promptly as possible.
If you are in and out of your office a lot, provide the caller with the day and date. This also sends the message that the voicemail is updated on a regular basis and the call will get responded to.
[1] (This did cause trouble with some people who use their mobiles pretty much as answering services, sending any unknown number to voicemail.)
Hi, you have reached the voicemail box of X. I am currently busy with a client of mine and hence will not be able to take your call right now. Kindly accept my apologies for the same. Please leave your phone number, name and purpose of your call so that I can get in touch when I am free. Thanks for understanding.
In the second example, the speaker takes pauses at the beginning of each sentence to slow down her delivery. She also breaks smaller statements into their own sentences to increase the weight of her words. This confident speaking style comes across as highly professional to callers. Phones Download OnSIP apps Promo Offer Purchase OnSIP Phones Resources Educational Content OnSIP Help Pages OnSIP Network Status Contact 1 (800) 801 3381 OnSIP Team Directory Email Us Work with us Become a Partner Developer Tools About Us
4.) Bienvenue chez M. John Doe. M. Doe n’est pas à son bureau. Laissez un message pour que M. Doe puisse vous rappeler dès que possible. Merci beaucoup pour votre appel.
16. “Hello, you’ve reached [your name, the office of X company]. The team is currently out of the office, but we’ll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you’re so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]”
4. Reset your pin. Maybe you have forgotten your pin or passcode or you never set it up in the first place. This is a common issue. Most carriers have detailed instructions for changing passcodes. For example, to change a T-Mobile passcode, hold down the "1" key, then press the star key, and then press number 5 to go into passcode security. Then press 1, and you will be able to change your passcode. You can change your Sprint passcode online by choosing the my preferences tab and then the "things I can manage online" section. You can reset your pin by calling the carrier if you have forgotten it or never set it up at all. Some sites allow you to do this online.