Whoopee, a call. I wonder who this could be? No…wait…don’t tell me…Oh yeah. Sorry, you bore me.
In a concise fashion, you should relate the hours your business functions, and note any potential conflicts such as holidays or business closures. Use an auto attendant if you have more than one menu option for the customer, such as a voicemail box and an emergency support line.
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Really think about it – You’re out of the office, it’s after business hours, or you’re otherwise indisposed, whatever the case may be, your voicemail is now tasked with representing you (and/or your company). No pressure, right? Your voicemail message is a platform that represents you to callers; therefore it’s ABSOLUTELY crucial that your message is perfect.
“Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
Hello and thank you for calling, [Company Name], where [state your short company slogan]. If you know the extension of the party you are trying to reach, you may dial it at any time. To speak with a Sales representative, press 1. To reach a Customer Support agent, press 2. To reach our Billing department, press 3. If you would like to know our regular business hours and location, press 4. If you would like to speak with an Operator, press 0, or press 9 to repeat the available options. 2. Basic Customer Inquiry
10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.
Lili is a telecom voice branding solution for your business. She offers quality telephone voicemail recording services to industry leaders. Companies who work with Lili know they deserve the very best.
Repeat your phone number twice. People seem to forget that the receiver of their message has to write the number as you say it. Don’t rush through it. Even when you say it slowly, it’s hard to get down the first time. So repeat it again, so they can check to be sure they got it down right.
Hi, this is [Name]. I’m not currently available at the moment, but I look forward to talking with you. Please leave your contact information, along with a short message, and I’ll make certain to return your call.
A professional voicemail greeting should be no longer than 60 seconds. List the important information we've discussed above, provide alternative methods of communication and close with a thank you.
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me …
Hi Sam, this is Joan. I couldn’t make it to the meeting this morning and I was hoping you could *fill me in*. Feel free to give me a call when you have a free moment. Thanks.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting. Websites and emails are often the most popular forms of alternative contact.
Well done on recording your new professional voicemail greeting with script! Remember that you can update it again in a few months time. I recommend you open your online diary, choose a date 4 months from now and type in – Update Voicemail Greeting with Speech Active’s Video. Your listening skills and pronunciation will be even better than they are now. Especially if you continue your improvement with one of our tailored online English Pronunciation & Fluency Courses.
This is it. If you are not satisfied with the custom voicemail greeting, then follow the same steps and do it again.
10 Voicemail Greeting Scripts. Now that you know the principles of our voicemail greeting philosophy, it is time to take a closer look at some standard and best-practice examples you can use for your business. Not all of these example scripts serve the same purpose.