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You are living in 2020 and you do realize that your prospects can come to you anytime, which means you need to be catering to them whenever that happens, at 3 am in the morning or even at 11 pm in the night.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
Thank you for calling {insert company name}. Please choose from the following options: If you’d like to speak with the operator, press 0. For customer service, press 1. For the sales department, press 2. For accounts payable, press 3. To listen to our staff directory, press 4. To leave us a voicemail message, press 5. Press 6 if you’d like us to repeat this menu. 4. When they call outside of business hours.
If you’re working remotely now, but your mobile number isn’t on your business cards, add your mobile number to your business line’s voicemail message! If you’re worried that people will start calling your cellphone at all hours of the night – they won’t. They’ll treat it just with just as much respect as your business line.
Hello. You’ve reached the establishment of Binder and Binder Law Offices in West Chapel. We regret we are not here to answer your call. However, your call is important to us, so please leave your contact information and a brief message at the tone, and we’ll get back to you shortly. It’s been a pleasure receiving your call.
When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.
Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.
It is important to identify the person and department taking the call (just in case the caller gets transferred to the wrong department).
Dial your own phone number. When you hear the greeting, press *. Enter your PIN and press #. Alternatively, you can dial 083210. If the phone you're calling from also has voicemail, press ** when you reach the main menu. You'll then be prompted for your mailbox number and PIN. Listen to your messages from overseas. International call charges apply.
Think through what you are going to say before you place the call. When men hear the beep, they often freeze up and forget what they wanted to say. If you want to be the go-to guy at work, then you have to exhibit competence on all levels. Don’t spoil your confident image by hemming and hawing and filling your messages with “uhhhhs,” and “ummmms.” If it’s a really important call, consider writing out what you want to say beforehand. If the person picks up, great, you now have some notes to remember what you wanted to talk about. If they don’t answer, you can leave a clear and concise message.
Yes, I'm lucky in that I don't actually need to be left voicemail by (or receive voice calls from) anyone. And I have a couple of friends who are happy to make phone calls for me if I need to e.g. check when a restaurant is open.
4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.