To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
20. Hi, you’ve reached [your name]’s phone. I’m busy making deals or rock climbing [replace with your personal hobbies], so leave your contact information and a brief message so I can call you back when I have a free moment.
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5.) Benvenuti alla John Doe. Potete raggiungerci personalmente dal Lunedì al Venerdì dalle 7am alle 6pm e il Sabato dalle 10am all’1pm. Se volete effettuare un ordine o avete domande, si prega di lasciare il vostro nome, numero cliente e numero di telefono. Vi richiameremo al più presto possibile. Potete anche inviarci una e-mail a: [email protected]. Grazie per aver chiamato – arrivederci.
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Website: https://mobile.atmgreetings.com/greetings/ecards/free-animated-text-messages-for-cell-phones
2. Keep your landline just for work. Since I've had a contract mobile phone with squillions of minutes included, I very rarely use my landline anymore so it's become my business phone.
16Hey, could you come up with some cute voicemail greetings, I’m out. Can you just leave your suggestion, after the tone? This voicemail engages your caller, challenging them to come up with funny voicemail messages, while they wait to leave their messages after the tone.
37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
Website: https://greymattersneurofeedback.com/wp-content/uploads/2019/12/Disclaimers-Email-Twitter-Facebook-Voicemail.pdf
This is it. If you are not satisfied with the custom voicemail greeting, then follow the same steps and do it again.
Website: https://corporatefinanceinstitute.com/resources/careers/soft-skills/professional-voicemail-greetings/
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In this version, you pretend to realize how dumb it is to leave instructions WHILE you are leaving instructions. Hey everyone, listen to me having an epiphany, and then leave me a message.
Doing this gives your prospects the assurity that you will follow up with them which makes them drop in their contact details for you to reach out to them.
Type of project (business voicemail, text to speech, voice recognition, help lines, etc);Number of words in the finished/approved text;Number of files;File format preferred (mp3, wav).
Set the expectation by providing a realistic timeline for when the caller can expect a return call. Remember once the expectation has been made, make sure you follow up and return the call as promised.
I love your class Annemarie! Thank you so much! Truly, as a non-native English speaker, I spent a lot of time to deal with it and took a whole lot of energy to try NOT to have conversation through phone as much as possible, however, it is so inevitable in our daily life especially at work.