This post will start with a few quick rules-of-thumb to help you create a professional and effective call menu. If you don’t have time for my rhetoric, then please feel free to skip down to the good stuff. When labeling menu options, be concise and get to the point. Like a voicemail greeting, a good menu prompt immediately tells the caller where this option will send them and quickly states
“Gracias por llamar al escritorio de (ingrese su nombre) al (ingrese el nombre de su compañía). Estoy en una llamada o lejos de mi escritorio, pero si deja su nombre, número de teléfono y el motivo de la llamada, le devolveré la llamada lo antes posible. Gracias.”
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“Hey! You’ve reached us here at [XYZ company]. All our team is currently out of the office for the holidays. We’ll be back to work on [date] well-fed and therefore eager to speak with you!
While a short recording may not seem like a place to win new business, the professionalism, courtesy, and clearness that you convey in your greeting will leave a favorable impression in a customer's mind.
In Australian English it’s pronounced with the vowel /a:/ like in ‘part’. Problems arise when people use the /ʌ/ vowel (like in ‘up’) instead of /æ/ or /a:/. If you do this is will sound like the worst swear word in English. Many non-native speakers often pronounce the vowel /æ/ more like /ʌ/ because they don’t have a vowel like /æ/ in their first language. Many speakers of European languages will do this (Spanish speakers and Italian speakers) and also speakers of Japanese and Korean. This problem with /æ/ also means that if you say the word ‘back’ in your voicemail greeting sample, you are likely to pronounce it more like ‘buck’. remember to pronounce word endings in English. Check you aren’t dropping any endings off or mispronouncing them.
Check your voicemail on iPhone. In the Phone app , Visual Voicemail (available from select carriers) shows a list of your messages. You can choose which ones to play and delete without listening to all of them. A badge on the Voicemail icon indicates the number of unheard messages.
You've reached the Angola Yacht Club. Club hours are Tuesday through Sunday, 10 am to 10 pm. For more information about boat rentals, visit www.angolayacht.com. If you would like to join the club, please send an email to [email protected].
8.) Bienvenue sur le Service de John Doe. Malheureusement, toutes les lignes sont occupées pour le moment. Laissez un message après le bip sonore avec votre nom et numéro de téléphone. Nous vous rappellerons dès que possible. Nous vous souhaitons une bonne journée.
It was funny the first time it got you, and then it was not funny the next 8,306 times.
Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
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I can turn off voicemail, but unfortunately that's not a sensible option - I need the NHS and the local gov't to be capable of leaving me messages, and voicemail seems to be the only way they're willing to do that. (I *have* left lectures and supervisions to take a medical call, but I am not always by my phone, so.)
What separates a decent voicemail greeting from one that builds your professional image and bolsters your connection with clients and customers?
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Due to the COVID-19 pandemic, our office is currently operating remotely. Please contact us by email at [insert office email address]
If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling. It does convey a certain level of interest when someone is willing to hop on the phone with you. If they were less interested, they would probably send you an email or fill out a form on your website.