6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you.
If you are a burglar, then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
.
OK, so I followed all the instructions that came with the machine. I pressed all the necessary buttons. So… now what? I… am… so… confused. Could you please… beep.
This is not an answering machine–this is a telepathic thought-recording device. After the tone, think about your name, your reason for calling, and a number where I can reach you, and I’ll think about returning your call.
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
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– Thank you for calling (name of the company). If you know the extension number of the person you are trying to reach, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 8 to access our fax on-demand system. Press 9 for a company directory, or press 0 for the operator.
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With all these things to include, it's easy to write your greeting the wrong way. To keep it simple, something like this:
-This is you-know who. We are you-know-where. Leave your you-know-what you-know-when.
3.) Bienvenue chez John Doe. Actuellement, nous ne pouvons pas répondre à votre appel ou vous nous appelez en dehors des heures de bureau. Laissez-nous un message avec votre nom et numéro de téléphone – nous vous appellerons aussi vite que possible. Merci et au revoir.
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
8.) Bienvenido/a al Departamento de Atención al cliente de John Doe. Lo sentimos, todas nuestras líneas están ocupadas en este momento. Por favor, deje un mensaje tras escuchar la señal con su nombre y número de teléfono. Le devolveremos la llamada tan pronto como sea posible. Le deseamos que tenga un buen día.
Voicemail Office provides affordable voiceover talent for your voicemail greetings and on-hold announcements. Our professional voiceover artists have years of broadcast and telephone recording experience and their recordings will make an impact on your callers and help in building business trust. The best part is that our low rates make it possible for your company to sound just like any big corporation.