When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
She said, “Hi Anne Marie, I’m wondering in how to leave a very good voice message or even set up my own voice message when I can’t pick up my phone. Thanks in advance.”
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Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
Here is the classic template – adjust and adapt it to fit your product or service. In this and all examples, leave your phone number SLOWLY:
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
To whom it may concern. You’ve tried to reach Wilbur and Ed. We aren’t here at the moment, but if you want, you can leave your contact information at the tone and one of the brood will get to you shortly. Take care, thanks for the call.
-Hello, this is ________. I’m not home right now, but I can take a message. Hang on a second while I get a pencil. (Open a drawer and shuffle stuff around.) OK, what would you like me to tell me?
Due to the COVID-19 pandemic, I am currently operating remotely and am not checking this voicemail. Please email me at [insert your email address].
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
OpenPhone is a modern business phone service app for startups, small businesses, and individuals. OpenPhone separates your professional and personal communications and enables you to personalize your number to reflect your own brand. Use your business number directly from your existing cell phone!
It’s important that your voicemail makes a good impression and conveys professionalism to anyone who calls. Here at UniTel Voice, we specialize in helping business owners set up a virtual voicemail system that not only helps them sound professional but also keeps them connected with voicemail-to-email and voicemail transcription (voice-to-text) technology.
Before we get into business voicemail greetings, here are some interesting facts about voicemail messages to think about. 75% of all business calls are not completed on the first attempt. Which is an example of a professional voicemail greeting? Professional voicemail greeting examples to boost your credibility.
That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
“Hi __________, this is ___________ with (your company). I’m calling about your new office that’s opening in Houston next month, and I wanted to provide you with some ideas that may help with your networking issues. We work with a lot of companies in the area, and I think you’ll find it useful if we talk.
Order what you want. Ask about the menu. Make reservations. Use these 41 common restaurant collocations to communicate with confidence every time you go to a restaurant in English.
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.