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Organizations are judged based on their systems and processes that support the customer experience.
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Hello! Thanks for calling [LinkedPhone’s Customer Success Team]. We are currently helping other customers achieve their goals and want to do the same for you! Please leave a message with your name, number, and a brief description of how we can serve you. We promise to return your call [before close of business today]. In the interim, you can also check out our website at [linkedphone.com] for helpful answers to our most common requests. Thank you.
Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
Voicemail messages complete your professional image. Whether you are using your cell phone as a mobile office or desire a unified sound for all of your employees, voicemail greetings recorded by a professional voice over talent provide the missing element.
A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
Here are some great examples of professional voicemail greetings that you can use in your business!
9.) Welcome to John Doe. Unfortunately, there is no one in the office right now. Please leave your name and phone number after the tone. We will call you back as soon as possible.
You've reached Big Apple Cleaners. We are currently closed. Our regular business hours are from 9 am to 9 pm, Monday through Friday. If you would like to leave a voicemail, please include your name and phone number, and we'll respond to you as soon as possible. Thank you and have a nice day.
What To Expect on Your Initial Phone Consult With a Therapist. On Zencare, you can book a free call with a therapist directly from their profile. This initial call generally lasts 10 to 20 minutes, and is an opportunity to decide if you want to schedule an in-person appointment.
Voice-mail is an example of an electronic system that is used to record and store voice messages when we are away from our phones. I often judge organizations based on the ease of getting through the layers of electronic screenings to get my questions answered or speak to a live person.
24. Hello, you’ve reached [business name]. Every call is important to us, so please leave a brief message that includes your name and phone number so a member of our customer success team can call you back as quickly as possible.
Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
5. Check and reply. Some clients will have a shortlist of people they want to call, so you may not be the only one they are considering. Therefore, make sure you check your messages and reply as soon as you possibly can.
Yes, I'm lucky in that I don't actually need to be left voicemail by (or receive voice calls from) anyone. And I have a couple of friends who are happy to make phone calls for me if I need to e.g. check when a restaurant is open.
2. Use A Professional Voice Actor (from Fiverr) If your answering system lets you supply your own mp3 or wav audio files for the greetings, consider hiring a pro to record it for you.
A call-to-action such as “Leave a message” or “Send me an email at [email protected]example.com” That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below. Voicemail Greeting Sample "Hello, you've reached [name] at [company].