If you’re going to be out of the office on holidays or vacations, make that known in your voicemail so customers don’t think they’re getting ignored. Nothing is more frustrating to a customer than when they can’t reach you and assume you’re ignoring them.
Website: https://www.simplepractice.com/blog/must-telephone-manners-mental-health-practice/
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In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
5. Don’t Forget To Smile. Smiling is a total game-changer when it comes to the tone of your voicemail greeting. We’ve all heard someone smiling through a phone, but we rarely think about how different it sounds when we do.
Your greeting is very important as it can be the first contact people have with you or your company. Voice mail is only impersonal if you make it that way. One way to help increase the effectiveness of voice mail is to change your greeting at least weekly if not daily.
Formal Voicemail Greetings. A formal voicemail greeting is one with a professional tone. It could be for a business or for personal reasons. Formal voicemail greetings are designed to impart a sense of authenticity. They leave the caller with a sense of trust in your abilities, whatever they may be. Good …
The stock phone or voicemail apps from most major providers include an option to save copies of your messages. Open your phone’s voicemail …
The number you have xxx-xxxx (your number) has been changed, the new number is xxx-xxxx (again, your number). CULATA!
Like, right before you recorded this greeting you realized how dumb it would be to leave instructions. But you still wanted me to know how dumb it would be for you to leave instructions, so you wasted 20 seconds of my time telling me that you already knew I would know how to do it.
Always give an option to speak to a backup person in the case of a matter that is too urgent to wait.
Do you have lots of satisfied customers? Give them a voicemail option to record a brief testimonial about why they love your product or service.
Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
Here’s another funny one for those times you really want to lighten the business mood:
Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wording.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
Composing these types of greetings are fun, but they aren’t applicable for some situations. You may make a funny voicemail greeting for your own personal voicemail box. However, it’s not appropriate for professional or business phones. Here are some humorous examples for …
Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs.